Kainoa Payton
Kainoa Payton at Suntrup Volkswagen
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Kainoa Payton

VW Client Advisor

Suntrup Volkswagen

6014 S Lindbergh
St. Louis, MO 63123

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4.9
77 Reviews

Aloha my name is Kainoa, but I go by Kai. I’m new to the dealership and have 15 years of customer service from fine dining. Retired cage fighter and martial artist. I have 3 children and family is always first. I can’t wait to get an opportunity to get to know you. Mahalo “Come kick it with Kai the car guy"

4.9

77 Reviews

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77 Reviews of Kainoa Payton

November 16, 2024

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Employee Rating

They made the process smooth and simple. Kainoa was not the typical sleepy salesman type and I really appreciated that. I found him and the dealership to be very trustworthy. More

by katie6615
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 18, 2024

Suntrup Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

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Kai was great for explaining everything else about the car and he was polite an solution oriented More

by sergen
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Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Suntrup Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Volkswagen.

October 10, 2024

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Kai is the one who has helped us since the very beginning. He constantly worked with me and my needs! Even though my father is difficult to deal with Kai had no issue dealing with him. Kai is not o More

by Sammy
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Zach Seiler , Guy!

Oct 14, 2024

Suntrup Volkswagen responded

Here at Suntrup Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with us , and was a pleasure having you at the dealership. We appreciate your review!

September 14, 2024

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Kainoa was very nice and professional, not pushy like other places I’ve been too. A+++ More

by Rome240
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 14, 2024

Suntrup Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2024

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Great dealership, I would highly recommended them if you’re looking to buy a new car. Good customer service & communication. More

by Jhamabata
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Suntrup Volkswagen responded

Here at Suntrup Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with us , and was a pleasure having you at the dealership. We appreciate your review!

September 14, 2024

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Kainoa went above and beyond to take care of my wife and myself with our trade ins! He made us feel important and gave us top notch service! Kainoa is the real deal! Thank you again for everything team! 🤙� More

by Chastin Kanoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Suntrup Volkswagen responded

Here at Suntrup Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with us , and was a pleasure having you at the dealership. We appreciate your review!

September 14, 2024

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Kainoa and Kelly made working with Suntrup VW a pleasure. Would definitely rate them 5 stars. More

by Vickie Gee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Seiler , Kelly

Oct 14, 2024

Suntrup Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 11, 2024

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Employee Rating

Fantastic place to purchase a car. They are very accommodating and work to make it a smooth process. Kudos to the team and Kainoa for making everything work so well. More

by Dean B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Suntrup Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 08, 2024

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Kai and Suntrup were so easy to work with. Overall, a really great sales experience. More

by mlp896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Merklin

Sep 09, 2024

Suntrup Volkswagen responded

Thanks for sharing about your experience with Suntrup Volkswagen. We appreciate your business and hope to see you again!

August 25, 2024

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Employee Rating

This Jetta SE makes the third car we have purchased from Suntrup. This dealership consistently provides great service, that is why we keep coming back. Our Sales Rep, Kai, was helpful and a delight to work More

by djstephens302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy from the Finance Dept.

Oct 14, 2024

Suntrup Volkswagen responded

Here at Suntrup Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with us , and was a pleasure having you at the dealership. We appreciate your review!

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