Kai Spencer

This dealership is the BEST! There are two other dealerships closer to my home, but the service I receive and the people that work there are the BEST! There are two other dealerships closer to my home, but the service I receive and the people that work there are the BEST! More

by MARC47 Verified Customer Verified Customer

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Kai was friendly, professional and took my few concerns seriously.It was a longer wait than I expected but that was on me seriously.It was a longer wait than I expected but that was on me More

by XMOI412 Verified Customer Verified Customer

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Kai was amazing and I appreciate everything. If it wasn't for him, it would have been a different experience. He had great customer service and was very helpful. The 5 stars are for him. The t If it wasn't for him, it would have been a different experience. He had great customer service and was very helpful. The 5 stars are for him. The two other gentlemen I had dealt with, were very unhappy with their day. Thank you, Kai! More

by HURBAKC Verified Customer Verified Customer

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DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they own employees mistakes, they ruined my vehicle accessory that cost me over $1600 and kept my vehicle for 3 days without getting any work done. SAVE YOURSELF A HEADACHE AND DO NOT TAKE YOUR BUSINESS TO FINDLAY TOYOTA SERVICE DEPARTMENT. More

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First of all Jordan didn't help me this time. Kai did. 2nd I was offered a loaner car but ther3 were none available. 3rd I just got my drums replaced, $100 part $250 in labor. Been coming ther Kai did. 2nd I was offered a loaner car but ther3 were none available. 3rd I just got my drums replaced, $100 part $250 in labor. Been coming there for 13 years but I'll be getting service somewhere else going forward More

by rye smith Verified Customer Verified Customer

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Clean place, friendly respectful people reception area has comfortable chairs, time past by quickly i did not get bored has comfortable chairs, time past by quickly i did not get bored More

by Mari Verified Customer Verified Customer

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Was able to repair an issue that another auto repair shop could not figure out could not figure out More

by SCHNAFHOO Verified Customer Verified Customer

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Quick and amazing service. Good communication and timing. Was very informative on vehicles i was interested in. Good communication and timing. Was very informative on vehicles i was interested in. More

by DIANASANDU2013 Verified Customer Verified Customer

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Well received and serviced! Recall issue completed. Was impressed with customer waiting area, special coffee machines and new TV's. Recall issue completed. Was impressed with customer waiting area, special coffee machines and new TV's. More

by JORGULLI Verified Customer Verified Customer

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Kai Spencer is always honest, trustworthy and fair - he’s the best, and we really appreciate him. He is knowledgeable and has helped us get our daughter’s 2006 4Runner in awesome condition. Thanks Kai! the best, and we really appreciate him. He is knowledgeable and has helped us get our daughter’s 2006 4Runner in awesome condition. Thanks Kai! More

by FLEISEM Verified Customer Verified Customer

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