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Kai Mata
Kai Mata at Laird Noller Ford of Lawrence
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Kai Mata

Product Specialist

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.6
7 Reviews
4.6

7 Reviews

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7 Reviews of Kai Mata

September 08, 2024

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Employee Rating

My salesman wasn’t pushy, and did everything he could to get me into the car I wanted. The finance team did their part and walked me through the entire paperwork process that is usually a nightmare. I won’t More

by 15GT5.0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schmidt, Matt Fraley, Aaron Foster, Ali Aljizani, Ashton Orcutt, Rolando Najera, Sarah Clark, Zak Bolick

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Sep 14, 2024

Laird Noller Ford of Lawrence responded

Thanks for taking the time to drive from Platte City, we are glad our dealership did not disappoint and look forward to working with you again!

July 19, 2024

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Employee Rating

Buying experience was not pleasant and won't buy there again. Service experience was okay. More

by Jhock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rolando Najera, Haliey Smith

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Aug 22, 2024

Laird Noller Ford of Lawrence responded

Sorry to hear about your bad experience I will send you my contact info, I am a new employee and am responsible for ensuring customer satisfaction. Thank you.

June 12, 2024

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Employee Rating

My buying experience could not have been better. The whole process was the quickest and easiest I have ever had buying a vehicle. More

by Mark
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Najera

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May 25, 2024

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Employee Rating

Kai was great. No pressure. Answered all my questions. Made me feel comfortable asking many questions. Rolando was very kind as well and explained it all very clear More

by Amyjallen1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Najera

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May 14, 2024

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Employee Rating

Awesome experience and love my car! ! will definitely recommend people to purchase cars here! Kaiyana sold me my car and was so informative and helpful! More

by EMMABOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 23, 2024

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Excellent service! Highly recommended! I would send all of my friends and family to Laird Noller Automotive for service. More

by Kaw112814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alayn Renteria, Matt Fraley, Aaron Foster, Ali Aljizani, Ashton Orcutt, Rolando Najera, Josh Andrew, Haliey Smith, Dillon Hunt

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Apr 26, 2024

Laird Noller Ford of Lawrence responded

Thank you so much for your glowing review and for recommending us to your friends and family! We're thrilled to hear that you had an excellent experience with our service. Providing top-notch service and earning your trust mean the world to us. If there's anything else we can do for you or your loved ones, please don't hesitate to reach out. We truly appreciate your support, and we look forward to serving you and your referrals again in the future!

January 17, 2024

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Employee Rating

Our experience started by staff being willing to go above and beyond so my wife could drive each vehicle we were interested in. When it came to crunching the numbers, we could not be happier and we’re shocke More

by brianaeschliman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Najera

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Jan 20, 2024

Laird Noller Ford of Lawrence responded

Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our staff went above and beyond to ensure your satisfaction during your vehicle selection process. It's always our goal to make the car-buying experience as seamless and enjoyable as possible, and we're delighted that you felt our team achieved that. We understand that crunching the numbers is a crucial part of the process, and we're pleased to hear that you were happy with the results. Our commitment is to provide fair and transparent pricing to our customers. We appreciate your mention of our willingness to work with you on your trade-in. Building trust and fostering a positive relationship with our customers is of utmost importance to us, and we're glad we could meet your expectations in this regard. Your recommendation means a lot to us, and we want to express our gratitude for choosing our dealership. We look forward to serving you again. Safe travels and congratulations!

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