Kaelen Knight

I have never purchased a vehicle but I have used their dealership for service. I can prove they tried to get me to make unnecessary repairs. I took a truck in for a defective Tow/Haul switch. After they dealership for service. I can prove they tried to get me to make unnecessary repairs. I took a truck in for a defective Tow/Haul switch. After they diagnosed the problem, I was told the Transmission was “Burnt”. This seemed odd, I had no issues, transmission seemed fine. Foolishly I oked the repair. Later they called again and said the front end was loose, did I want to have it fixed. The front end was replaced not long ago so I know this was not true. When I mentioned this they said they would xx. I was then told it was fine and they made a mistake. Later I get another call and now the breaks need replaced. When I picked up my truck with the new transmission the Tow/Haul light still blinks on and off. Just like it did, it’s why I took it in. I contacted them to question this, now they say the switch may be bad. I already told them that, so I’m out a lot of money and my truck is identical to how it was when I dropped it off. I picked up the truck on 1-18-25. When I complained they assured me everything was legit, on 2-12-25 they sent me pics of the burnt clutches. I asked them for a time/date stamp on the pic. They stalled and sent me to talk to a diff person. The pic of the burnt clutches was taken on 2-12-25. Almost a month later, they want me to believe they kept burnt clutches from a 18 year old truck separated from other junk for a month? Highly unlikely, I know the service writer makes money, a % off the total amount billed. I know after the original diagnosis I was contacted 2 more times and they attempted to upsale me. I know the front end was claim was xx. Now I asked the person I’m talking too if they get paid a % on the total billed and now I can’t get anyone to talk to me. Last I heard they want me to bring it back so they can diagnose and fix the tow/Haul switch. The reason I took it in in the first place. IMO this is shady at best, I informed them I would be writing reviews but I will be honest, I’m not mad, I’ve been a customer for 6 years and I’ve had almost $15 in maintenance and repairs on our 2 Dodge 3500 Diesel trucks. I’ve never said a word or complained about anything. I would not trust the service department at the Owasso JGD dealership. At least get a 2nd opinion. Odds are it will save you some money. More

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Quick sales procedure. No pressure to purchase. Sales staff offered to deliver the truck to me. No pressure to purchase. Sales staff offered to deliver the truck to me. More

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The service and employees are incredible! Everyone wants to help make your visit 5 Star and you can tell that they really care. to help make your visit 5 Star and you can tell that they really care. More

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Awesome place to do business I really enjoy the maintenance and the mechanics one on one maintenance and the mechanics one on one More

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Great Customer service, truly pleased with the treatment from the sales clerks, i’ll be a repeat customer when the time is right, also would refer friends and family from the sales clerks, i’ll be a repeat customer when the time is right, also would refer friends and family More

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Our salesman RJ and the Manager Kaelen that helped us today were fantastic. The service was fast and we were very happy with the final sales price. They treated us like family and we highly recommend the today were fantastic. The service was fast and we were very happy with the final sales price. They treated us like family and we highly recommend them to all our friends and family!! This is our third vehicle we have purchased through them and will continue to do business with Jim Glover Dodge! More

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TJ, Mike Burris and the entire service staff did an incredible job getting my son’s Jeep ready in a time crunch for his 16th Birthday! They went the extra mile and we couldn’t have asked for more! Ve incredible job getting my son’s Jeep ready in a time crunch for his 16th Birthday! They went the extra mile and we couldn’t have asked for more! Very much appreciated and thanks again for making sure his day was so special! You guys are the BEST!! More

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Don't waste your time looking at other dealerships this is the place you should be buying a vehicle from the entire experience is hassle free with very knowledgeable staff and excellent pricing! I did m is the place you should be buying a vehicle from the entire experience is hassle free with very knowledgeable staff and excellent pricing! I did my entire deal over the phone then promptly booked an airline ticket including my flight time from Dallas being picked up by my fantastic salesman Billy Parsons at the airport and closing the deal and driving off was roughly 3 hours. Also Cody Brown was an immense amount of help his knowledge of the vehicle options and warranties were outstanding. I cannot recommend this dealership enough and I will definitely be letting a lot of people know this is the place to go get a vehicle. More

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Great service and great staff. They are attentive and considerate to your needs. If your buying or need service this is the place to go. considerate to your needs. If your buying or need service this is the place to go. More

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Took great care of my chevy truck at the dodge store my vehicle was washed and vacuumed It was snowing the day I picked it up snow was removed. And vehicle was wormed up vehicle was washed and vacuumed It was snowing the day I picked it up snow was removed. And vehicle was wormed up More

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