Kacy Polk
Kacy Polk at Hutchinson Kia of Macon

Kacy Polk

BDC Service Consultant

Hutchinson Kia of Macon

3931 River Pl Dr
Macon, GA 31210

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4.3
12 Reviews
4.3

12 Reviews

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12 Reviews of Kacy Polk

June 07, 2025

Dealership Rating
Employee Rating

Kind and efficient I’ve purchased 3 cars from here highly satisfied. Very nice group! More

by Chessiussery
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Hutchinson Kia of Macon responded

All of us at Hutchinson Kia of Macon are happy to see this wonderful feedback! Thank you for your kind words!

June 05, 2025

Dealership Rating
Employee Rating

My experience at Kia on Wednesday morning was very good i was treated with kindness and respect i have lot of respect for the team 👍🏾jasmine was very professional and i am very grateful for the service 👍� More

by eddiecollins149
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hilda Howell , Mr jasmine very good

Jun 06, 2025

Hutchinson Kia of Macon responded

Eddie, we're delighted to hear that Jasmine and the team at Hutchinson Kia of Macon provided you with such a positive experience. Thank you for your kind words!

May 08, 2025

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The General Manager, Steve Winters has been so nice and helpful with my new purchase. Just took my Kia Sportage in for it first maintenance and was given an appointment that fit my schedule and the servic More

by jcream
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Recommend Dealer
Yes

Other Employees Tagged: Not sure who he was.

May 08, 2025

Hutchinson Kia of Macon responded

It's fantastic to hear that Steve Winters and the team at Hutchinson Kia of Macon provided such a positive experience with your new purchase and maintenance service. We're glad everything went smoothly for you, and we appreciate your feedback on our improved Service department!

April 23, 2025

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Dealers ship gave us great service and w we re very friendly. Free wifi. Dealers ship was clean. More

by daveyong
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2025

Hutchinson Kia of Macon responded

Thank you for being such a great customer of Hutchinson Kia of Macon!

April 18, 2025

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Excellent customer service and Jessica Walker was very friendly and helpful. Clean facility, enjoy the experience with the staff More

by Vickie Smith
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hilda Howell , Jessica

Apr 19, 2025

Hutchinson Kia of Macon responded

Vickie, we're delighted to hear that Jessica and the team at Hutchinson Kia of Macon provided you with excellent service. Thanks for sharing your positive experience!

September 29, 2024

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Great service and good customer service and advisor was very nice to take care of clients More

by nlee1202
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hilda Howell , Nicholas

Sep 30, 2024

Hutchinson Kia of Macon responded

Thanks for the kind words about the Hutchinson Kia of Macon team! We appreciate the five-star rating!

September 25, 2024

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Employee Rating

Staff was great helpful and broke down the minor work our car needs. Told me important to you can wait. I appreciate that alot. I was there for the factory recall my appointment went smoothly took my car rig More

by beccafisher09
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2024

Hutchinson Kia of Macon responded

We're delighted to hear that our team at Hutchinson Kia of Macon provided such a helpful and efficient experience for you. Thank you for your recommendation, and we're glad we could make the process smooth! Looking forward to serving you again in the future.

August 11, 2024

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My car is fantastic but the sales when I bought it is horrible and now I find that the service department is just as horrible... DO NOT USE HUTCHINSON KIA More

by jesseburns1963
Service Price Transparency
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Recommend Dealer
No
Aug 12, 2024

Hutchinson Kia of Macon responded

We're sorry to hear about your experience with our sales and service departments. This is not the level of service we strive for, and we'd like to make things right. Please reach out at your convenience so we can address these concerns directly. Thank you, Stacey Weeks - Service Manager

Aug 12, 2024

Hutchinson Kia of Macon responded

We're sorry to hear about your experience with our sales and service departments. This is not the level of service we strive for, and we'd like to make things right. Please reach out at your convenience so we can address these concerns directly. Thank you, Stacey Weeks - Service Manager

August 08, 2024

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Employee Rating

Their dealership is very professional. They handle business like all businesses should be handle. D they do a great job? More

by bss18507844874
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Hutchinson Kia of Macon responded

Thank you for the positive feedback! We're glad to hear that our team at Hutchinson Kia of Macon met your expectations and handled everything professionally. We appreciate your support!

July 30, 2024

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Employee Rating

The worse dealership ever. Service was the worse. Have already called the BBB. Was told my car would cost over $4800 to fix. Had it towed to get a second opinion from another m More

by raydenise1962
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Hilda Howell , Lady Lisa

Jul 31, 2024

Hutchinson Kia of Macon responded

I'm really sorry to hear about your experience. It's concerning that you received such differing diagnoses and pricing for the same issue, as we strive for transparency and fairness in our service. We take this feedback seriously and would like to investigate further to understand what went wrong here. Please reach out at your convenience so we can discuss this matter directly. Thank you, Stacey Weeks - Service Manager - X

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