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KENNETH BLAYLOCK
KENNETH BLAYLOCK at Toyota of Montgomery

KENNETH BLAYLOCK

Express Tech

Toyota of Montgomery

911 Eastern Blvd
Montgomery, AL 36117

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1 Review of KENNETH BLAYLOCK

April 27, 2025

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Did not adhere to car care protection plan and further I came in for a tire rotation. What made you discover $250 worth of work that “the owner refused to accept and pay for. I do t have to pay for these More

by Pat Harris
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Other Employees Tagged: Josh in service department

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Apr 28, 2025

Toyota of Montgomery responded

Pat, I'm sorry to hear about your experience and the oversight regarding your service agreement. We strive for efficiency and thoroughness in our services, so it's concerning that we fell short during your visit. Please reach out if you'd like to discuss this further or have any other questions or concerns. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

May 01, 2025

Toyota of Montgomery responded

Hi Pat, thank you for your message. I appreciate your willingness to discuss the matter further. I'm available any time next week between 8:00 AM and 5:00 PM. Please let me know what day and time works best for you, and I’ll make sure to set it aside. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

Apr 30, 2025

Pat Harris responded

It is very professional of you to respond. I have documents to prove all my allegations and when I have time to breathe I'll come over and discuss. This week is filled with appointments. When are you available next week (except Firiday morning) One of the events that really irked me was the service person sent some girl/woman to ask me if I wanted additional service. What??? See you

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