7 Reviews
Write a Review7 Reviews of Jyair Means
July 03, 2024
Ford is absolutely the worst. I will never buy another Ford again! Earlier this month, I took my car in for a transmission malfunction. They supposedly fixed the problem and charg I will never buy another Ford again! Earlier this month, I took my car in for a transmission malfunction. They supposedly fixed the problem and charged me $1,500. I picked it up that Wednesday, and by Friday, the car was experiencing the same issue. I had the car towed back to the shop, and 30 minutes after the tow, my Ford service agent called to inform me that my front grill shutter and oil pan were cracked. The tow company showed me how they picked up my car, clearly proving they did no damage. Ford damaged my car when they picked it up and refuses to take accountability for it. Due to their negligence and lack of responsibility, my car has been marked a total loss. If they had fixed the problem correctly the first time, I wouldn’t be in this mess. Don’t buy Ford and don’t come here. More
Other Employees Tagged: Sean Burger
May 17, 2024
I highly recommend Jim Ellis Ford. Why? “Their customer service is second to none.” “The customer service has been consistently outstanding, exceeding my expectations every time. Why? “Their customer service is second to none.” “The customer service has been consistently outstanding, exceeding my expectations every time.” “I was completely impressed with the professionalism and positive attitude, of both my sales team with Armen and Louis, also my service team starting with Sean and Jyair. In a post Covid world where service is somewhat demenished, NOT HERE! These guys seamed to have doubled down on Customer Service. Just go and experience it for yourself. I would be surprised if they don't deliver. Enuff said... More
Other Employees Tagged: Louis Thompson III, Sean Burger
January 19, 2024
It's been a pleasure purchasing my vehicle from Jim Ellis Ford. Armand and Jeremy followed up promptly, anytime there was an update on my vehicle. Could even track my vehicle when It left to get the tint do Ford. Armand and Jeremy followed up promptly, anytime there was an update on my vehicle. Could even track my vehicle when It left to get the tint done at a different location. Leon did great job explaining the warranty's for me. Then the cherry on top was they delivered the Maverick straight to the house which was a huge help. You can't beat that kind of professionalism. Would buy from them again and suggest Jim Ellis Ford to everyone. Thanks again guys. Loving the new vehicle. More
Other Employees Tagged: Jeremy Ellis , Armand Ngabe, Leon Yarborough
December 09, 2023
I’ve only had wonderful experiences here. First time was for an engine issue. I went to my original dealer who kept the car for two weeks only to tell me they never encountered the issue. A First time was for an engine issue. I went to my original dealer who kept the car for two weeks only to tell me they never encountered the issue. At Jim Ellis, they listened, understood, and empathized. Within one day they were able to identify the issue and order parts to correct it. They communicated consistently through the entire process and were very efficient. Now when any issues arise, I make the 30 minute drive here. They have excellent customer service, great communication, quality work, and an efficient process. Especially recommend Jyair. He makes the process a breeze and is very friendly to work with. More
December 06, 2023
Every time that I get my vehicle serviced at this location, it is a great experience! Jyair and Kim are great personable people that truly care about their customers and community. I appreciate them location, it is a great experience! Jyair and Kim are great personable people that truly care about their customers and community. I appreciate them and I will always recommend them to anyone! More
Other Employees Tagged: Kim Riley
September 20, 2023
THE ABSOLUTE BEST. Brought in my Shelby GT350 to service. Walked out with an extremely fair deal for trade in and a beautiful new car. Jake made me feel at ease with th Brought in my Shelby GT350 to service. Walked out with an extremely fair deal for trade in and a beautiful new car. Jake made me feel at ease with the deal structure and Demetrius is the most polite, courteous, and entertaining sales professional I’ve ever had the pleasure of working with. This dealership has always taken care of my Shelby over the last year, and they’ve made me feel like family. Off to new adventures in my new purchase. More
Other Employees Tagged: Andre Thomas, Tommy Wallis , Demetrius Metcalf, Jake Moore