Jyair Means
Jyair Means at Jim Ellis Ford Sandy Springs
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Jyair Means

Service Advisor

Jim Ellis Ford Sandy Springs

7555 Roswell Rd
Atlanta, GA 30350

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Jyair Means

July 03, 2024

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Employee Rating

Ford is absolutely the worst. I will never buy another Ford again! Earlier this month, I took my car in for a transmission malfunction. They supposedly fixed the problem and charg More

by JM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Burger

Jul 05, 2024

Jim Ellis Ford Sandy Springs responded

Hello Justina, We apologize for your recent experience at our dealership. If you would like to discuss in further detail please contact the VP of Domestic Brands at (770) 234-8149.

May 17, 2024

Dealership Rating
Employee Rating

I highly recommend Jim Ellis Ford. Why? “Their customer service is second to none.” “The customer service has been consistently outstanding, exceeding my expectations every time. More

by J.McLean
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Louis Thompson III, Sean Burger

May 19, 2024

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2024

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Employee Rating

It's been a pleasure purchasing my vehicle from Jim Ellis Ford. Armand and Jeremy followed up promptly, anytime there was an update on my vehicle. Could even track my vehicle when It left to get the tint do More

by VLCEKandrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ellis , Armand Ngabe, Leon Yarborough

Jan 23, 2024

Jim Ellis Ford Sandy Springs responded

It is great to read such wonderful comments about your recent experience with us, Vlcekandrew! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 09, 2023

Dealership Rating
Employee Rating

I’ve only had wonderful experiences here. First time was for an engine issue. I went to my original dealer who kept the car for two weeks only to tell me they never encountered the issue. A More

by casimmonds89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Casimmonds89! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

December 06, 2023

Dealership Rating
Employee Rating

Every time that I get my vehicle serviced at this location, it is a great experience! Jyair and Kim are great personable people that truly care about their customers and community. I appreciate them More

by shaquillewharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Riley

Dec 08, 2023

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Shaquillewharton! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

September 20, 2023

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Employee Rating

THE ABSOLUTE BEST. Brought in my Shelby GT350 to service. Walked out with an extremely fair deal for trade in and a beautiful new car. Jake made me feel at ease with th More

by Tedverseti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Thomas, Tommy Wallis , Demetrius Metcalf, Jake Moore

Sep 26, 2023

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Tedverseti! We can't wait to see you again, have a great day.

September 08, 2023

Dealership Rating
Employee Rating

The gentleman that helped me was great every time I come in, and he takes care of me, I feel like I leave a little quicker than usual. More

by JZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Jim Ellis Ford Sandy Springs responded

Jz10, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

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