Juwan Ursal
Juwan Ursal at East Hartford Chevrolet

Juwan Ursal

Product Specialist

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.9
23 Reviews
4.9

23 Reviews

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23 Reviews of Juwan Ursal

March 12, 2026

Dealership Rating
Employee Rating

Juwan was a really nice, informative and set up Costco and Military discounts on my purchase. Great kid, was very respectful, talkative and very forthcoming. I bought a 2026 Colorado ZR2 at a great price. More

by jlmachie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2026

East Hartford Chevrolet responded

Thank you for sharing your experience. Juwan was glad to help you secure Costco and military discounts on your new 2026 Chevrolet Colorado ZR2. He appreciates your well-wishes for his vacation with his grandmother and we hope you enjoy every moment behind the wheel.

February 16, 2026

Dealership Rating
Employee Rating

BUYERS BEWARE if purchasing a used vehicle. Ask how many keys come with it!! Initial trade in amount was highly insulting. The kicker is, just as I was about to leave I asked for second key. Th More

by Linda T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 19, 2026

East Hartford Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Linda, and hopefully, we can get to the bottom of this.

Feb 20, 2026

East Hartford Chevrolet responded

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you left feeling disappointed—that’s never our goal. For pre-owned vehicles, key availability can vary based on how the vehicle was traded in to us. While we do our best to disclose this upfront, we understand how frustrating it can be if expectations weren’t aligned, and we regret any miscommunication surrounding the second key. Replacement keys—especially for newer vehicles—are unfortunately costly due to manufacturer pricing and programming requirements, not something we set arbitrarily. Regarding the trade-in value, all offers are based on current market data, vehicle condition, and appraisal guidelines. There’s never any obligation to move forward if the numbers don’t make sense for you, and we always aim to have open, transparent discussions.

Feb 20, 2026

Linda T responded

Yes, management can contact me

February 12, 2026

Dealership Rating
Employee Rating

Awesome job, I don't have great credit, but guess what they were able to get me into a vehicle! They actually went above and beyond for me, took a couple days, but be patient when they tell you to because More

by nickersonrenee95
Recommend Dealer
Yes
Feb 12, 2026

East Hartford Chevrolet responded

Thank you for sharing your glowing feedback about getting into a used Hyundai Tucson. We appreciate your patience as our team navigated your credit situation and got you behind the wheel. It means a lot that you would recommend us to everyone.

December 20, 2025

Dealership Rating
Employee Rating

Amazing! Always a great experience! Not pushy! Fun and inviting! Would never go anywhere else More

by Jess0403119
Recommend Dealer
Yes

Other Employees Tagged: Juwan Ursal

November 30, 2025

Dealership Rating
Employee Rating

It very clean and organized. The people are very friendly and professional. Would recommend to others. More

by martinsweet.usa33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2025

Dealership Rating
Employee Rating

It was a great purchasing experience I would highly recommend this dealership to all my friends More

by Ben Rosado
Recommend Dealer
Yes

Other Employees Tagged: Juwan Ursal

November 09, 2025

Dealership Rating
Employee Rating

Quick, easy and convenient Quick, easy and convenient. They were professional and polite. The team was quick, easy and convenient. They were professional and polite. More

by Sica.danielle
Recommend Dealer
Yes

Other Employees Tagged: Juwan Ursal

October 13, 2025

Dealership Rating
Employee Rating

Juwan was an absolute delight to work with. He is informative, polite, and funny. His mom raised him right! I couldn't be happier with my new truck and Juwan's excellent service. More

by cathd76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 12, 2025

Dealership Rating
Employee Rating

Very clean friendly progressions and organized. Sales was helpful and knowledgeable. I would go ball again More

by NOEMAIL23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Leone

July 30, 2025

Dealership Rating
Employee Rating

I could not have had a better experience with Cyd and the entire staff! Excellent! More

by Coll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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