Justin Yoder | Page 3

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the only place my husband and I purchase our cars and we have bought 9 vehicles from them. When someone asks for a recommendation we recommend Shottenkirk WB More

by JOCARNES Verified Customer Verified Customer

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The salesman was knowledgeable and friendly. Answered all questions I had. Overall they made the buying experience as pleasant and comfortable as possible. I would recommend them. Answered all questions I had. Overall they made the buying experience as pleasant and comfortable as possible. I would recommend them. More

by LAZARUSSC Verified Customer Verified Customer

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Helpful, straightforward and did not use high pressure sales tactics. Everything was handled pretty efficiently. We have purchased from Shottenkirk in the past. sales tactics. Everything was handled pretty efficiently. We have purchased from Shottenkirk in the past. More

by KSEGOLFIN Verified Customer Verified Customer

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We love Shottenkirk! We have worked with Montel twice and Carlos 3 times. Always wonderful. We have worked with Montel twice and Carlos 3 times. Always wonderful. More

by hjsullivan4 Verified Customer Verified Customer

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In a recent lease buyout, the dealership failed to have me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this led to us needing an additional extension on temporary permit. When we finally got the registration sorted I discovered that the screws that had held the license plate were missing. Altogether a disappointing experience. More

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Kenny and Brent were great. They helped us find the best deal possible for the vehicle we were looking at. Highly recommend! They helped us find the best deal possible for the vehicle we were looking at. Highly recommend! More

by KYLENE0215 Verified Customer Verified Customer

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Very efficient. Located the car that I wanted. Made the purchase quick and easy. Car was ready. Financing completed early. Thanks to the Luke and the entire team. Located the car that I wanted. Made the purchase quick and easy. Car was ready. Financing completed early. Thanks to the Luke and the entire team. More

by SHELDONRICHEY01 Verified Customer Verified Customer

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Totally pleased. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. More

by JKINSEY1280 Verified Customer Verified Customer

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I went in for information on ordering a vehicle, and the whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process. Would highly recommend! More

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Unprofessional service there was multiple lies told by seller motor had a ticking noise on cold start so they warmed before showing me and then rushed into purchase a agreement I called and talked to ma seller motor had a ticking noise on cold start so they warmed before showing me and then rushed into purchase a agreement I called and talked to management the next morning they said what do you expect with a used vehicle i aslo asked about the paint touch up that comes with used cars they sent me to a voicemail every time i called and i left a voicemail they lie and steal I would recommend you stay as far away from Burlington iowas shottenkirk and take your business to a credible company. More

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