Justin Ward

If i could give them more than 5 stars I would! Our whole experience was nothing short but amazingly exceptional! David McCalla was the most genuine, real, driven, for his customer person! Definite Our whole experience was nothing short but amazingly exceptional! David McCalla was the most genuine, real, driven, for his customer person! Definitely one of a kind. The finance manager and Nikki who finalized everything we also a pleasure to work with. These 3 people went above and beyond when it comes to customer service. And we cannot thank Mr. David McCalla enough! Highly recommend!!! More

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The worst Ford dealership I have come across in a lifetime of Ford ownership. Pick a topic, sales, service, and customer support. EVERY ASPECT IS THE WORST. I hope the owners children end up on w lifetime of Ford ownership. Pick a topic, sales, service, and customer support. EVERY ASPECT IS THE WORST. I hope the owners children end up on welfare. More

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Bought a truck this week. Was originally dealing with Jeana but that was short lived due to her sh*tty attitude. She was extremely rude, kept interrupting me, and walked away Was originally dealing with Jeana but that was short lived due to her sh*tty attitude. She was extremely rude, kept interrupting me, and walked away from the desk twice in less than 5 minutes. A sales manager came over to get on the same page as me and I told him then that I would not be doing business with Jeana but still wanted the truck. Jeana needs to find a new job to weasel her way into because sales and customer service is not for her. Absolute worst attitude I’ve ever seen from a salesperson, especially one whose job literally relies on making sales. She needs to be terminated. Jeana definitely earned her rating of 0/10. Fire that useless, rude b****! I was moved to Alana’s desk where she handled all of my questions and concerns with the utmost respect and positive attitude. Alana and her partner Mike truly went above and beyond to ensure this deal went through. From my in person visit, to my texts after purchase, to making sure they retrieved my items in my trade in vehicle that were locked in the glovebox. Alana and Mike are a top tier team and made the experience night and day better. Cannot speak highly enough of both of them. 10/10 for that power team. One bad egg (JEANA!!) nearly caused me to walk out. If you’re considering visiting this dealership, I strongly suggest you ask for Alana or Mike. At the very least, make sure you ask for anyone but Jeana. More

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