Justin Taylor
Justin Taylor at Ken Ganley Chrysler Dodge Jeep Ram Mentor

Justin Taylor | Page 4

General Sales Manager

Ken Ganley Chrysler Dodge Jeep Ram Mentor

8505 Mentor Ave
Mentor, OH 44060

4.8
133 Reviews

Hi my name is Justin Taylor and I have been at this dealership for 20 years. I have lived in Lake County all my life! I have been married to my wife Jennifer for the over 15 years and we are proud parents of our sons Michael and Zachery. Our family enjoys the outdoors, our horses and boating. I look forward to getting the opportunity to meet you as well as earn your business! If there is anything you need, please just ask! We want to show you why we have so many customers for life!

4.8

133 Reviews

Write a Review

133 Reviews of Justin Taylor

May 06, 2022

Dealership Rating
Employee Rating

Ganley Village is INCREDIBLE! From the service advisors,techs,parts department they all are extremely helpful and always kind. Whenever I bring my car in for service I’m treated l More

by molyneuxbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2022

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 07, 2021

Dealership Rating
Employee Rating

My wife and I have been coming to this dealership for many years and will not go to another. They treat us like like family and are always willing to go the extra mile More

by Richard.axten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, Richard! Ganley Village Chrysler Dodge Jeep Ram FIAT appreciates the 5-stars and longtime business. The team is glad your experiences here have always been wonderful. We look forward to future visits. Take care!

Sep 08, 2021

Richard.axten responded

I want to give a big shout out to Don and Ken for getting us into our new Dodge RAM. They worked together as a team to come up with a solution that worked for us. We are very thankful for their efforts. Rick & Claire

May 04, 2021

Dealership Rating

Was working with Dawson (who was fantastic), and was going to make a deal and the numbers were going to work out on a lease - But Ken Kukwa, the Manager, said that he would not do the deal for how the # More

by Nfroning
Recommend Dealer
No

Other Employees Tagged: Kenny Kukwa, Dawson Schafer

May 09, 2021

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, I take your feedback seriously and would like to speak with you in regard to your recent shopping experience. I will be in contact within the next 24-48 hours. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

April 15, 2021

Dealership Rating
Employee Rating

We had a great experience today. Our salesman Eric Thompson was professional and not the least bit pushy and finance Al was great too! They made our lease transaction so easy and quick. We will be ret More

by Elyn912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Thompson, Al Uber

Apr 16, 2021

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for visiting Ganley Village Chrysler Dodge Jeep Ram FIAT! We're happy to hear our sales team were able to provide you with a knowledgeable, comfortable, and pressure free buying experience for your new car. We hope to see you again in the future.

March 15, 2021

Dealership Rating
Employee Rating

I have purchased 2 new vehicles thru Exxon. 2018 Challenger Scat Pack and a 2021 Ram 2500 Cummins. Exxon has been great to work with along with Al Uber and Justin Taylor. the customer experience is More

by William M
Recommend Dealer
Yes

Other Employees Tagged: Al Uber , Exon Reynoso, Mike Thomas

Mar 17, 2021

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the excellent review, William! We can't wait to share your feedback with the Ganley Village Chrysler Dodge Jeep Ram FIAT team. Congratulations on your Challenger Scat Pack and your Ram 2500 Cummins; we hope you'll consider us again for any future purchases.

February 23, 2021

Dealership Rating
Employee Rating

I had shopped the internet for trucks and was very pleased when I viewed Ganley Ram trucks. I went there and spoke with Nicholas Campola. I was very pleased doing business with Nick and left there wit More

by dkh359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Uber, Nicholas Campola

Feb 24, 2021

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi there, thank you for the great review with Nicholas and our team. It was a pleasure working with you and we hope to work with you again. Congratulations on your new Ram truck!

December 08, 2020

Dealership Rating
Employee Rating

Justin Taylor is the best! Justin is very helpful and straight forward. I am working slot with Christmas and he made this a very easy process. I can't thank him enough. This is our 7th vehicle from him More

by BRYAN K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Orozco

Dec 08, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive feedback! We are happy to know that you had a good sales experience with us and with the help of our team, especially Justin and Larry. We value your business and we are always here to help!

November 09, 2020

Dealership Rating
Employee Rating

This is the second car I got from this dealership. The first time they took such good care of me I decided to return, and they took even better care of me this time. Everyone involved in the process went More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Orozco

Nov 10, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you so much for your sweet words, Angie! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

November 07, 2020

Dealership Rating
Employee Rating

Had a pretty large problem with their brand new vehicle purchase in less than 5 days of ownership. We contacted the manager and he was not concerned about this at all. He said let him know if we don't get More

by dodgestealthrt1994
Customer Service
Quality Of Work
Recommend Dealer
No
Nov 08, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, I am troubled to learn about your disappointment regarding the issue with your new vehicle and any interaction that has left you with a negative impression. Your feedback is important to us and I would appreciate the chance to address your concerns. Please send me your preferred contact information and I will be in contact within the next 24-48 hours. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

Nov 10, 2020

dodgestealthrt1994 responded

Okay..... 48 hours and still no call after I replied to this message. This is another example of this dealership not caring after a sale.

Nov 10, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

I do apologize, I have been out. I am not seeing a response that was sent back to me. May I have your name and email adress, so I can look for the reply.We do care about our customer, past pesent and future. Please reply back so I can look into this.

Nov 10, 2020

dodgestealthrt1994 responded

Michelle Straka Dodgestealthrt1994@yahoo.com

October 28, 2020

Dealership Rating
Employee Rating

Inquired about a truck online. I was told that there was and error with the price that was advertised and they would not sell me the truck for the price they had it listed for. Was told that I was “SOL”. If More

by Brian
Recommend Dealer
No
Oct 28, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Brian, I am troubled to learn about any miscommunication regarding the advertised price of the truck in question. Your feedback is important to us and I would appreciate the chance to discuss your concerns with you directly. Please send me your preferred contact information and I will be in contact within the next 24-48 hours. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

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