Justin Smith

Arrived early, was told I didn't have an appt, had to show the text from the bdc agent to show I made an appt, the waiting area was absolutely trashed (literally had to wipe of cracker crumbs to sit down show the text from the bdc agent to show I made an appt, the waiting area was absolutely trashed (literally had to wipe of cracker crumbs to sit down). There were no coffee cups for the coffee machine. Got my ev back in 1.5hrs and they didn't even reset the service notice. So I question if you even did the service, maybe you just did the recall. This was a really questionable service visit. You reached out to me to make the appt and then you under delivered. More

by Josh Tracy Verified Customer Verified Customer

Report | Print

Check in was pleasant and helpful and made a good impression as the first person to greet me as I came into the office. Service tech was informative and clear on what was needed. Only negat impression as the first person to greet me as I came into the office. Service tech was informative and clear on what was needed. Only negative was that waiting area by coffee area is dark. I always try to sit at computer desk because it has better lighting. More

by PAULAANDMIKE48 Verified Customer Verified Customer

Report | Print

Basic service center. Try to up sale, typical. Chairs aren’t very comfortable and the snacks were pretty low budget. Try to up sale, typical. Chairs aren’t very comfortable and the snacks were pretty low budget. More

by metallica041 Verified Customer Verified Customer

Report | Print

Very customer friendly, prompt and complete service. I will continue to have me car serviced at this location. I will continue to have me car serviced at this location. More

by JHOBIN Verified Customer Verified Customer

Report | Print

Experience was very good. The guy at the front desk was very helpful. 10 out of 10 The guy at the front desk was very helpful. 10 out of 10 More

by ANNA13TV Verified Customer Verified Customer

Report | Print

Very good experience and explanation of all that was going to get done. Very professional and quick. going to get done. Very professional and quick. More

by Wardog8999 Verified Customer Verified Customer

Report | Print

Great service, got my car fixed in less than the amount of time they originally quoted of time they originally quoted More

by kaleb154 Verified Customer Verified Customer

Report | Print

Justin Smith helped us every step of the way with a level of professionalism we have never experienced before. Thanks to him and the technicians we were back in our Santa Fe in no time. We think Justin is th of professionalism we have never experienced before. Thanks to him and the technicians we were back in our Santa Fe in no time. We think Justin is the best in the business and we hope he gets recognized as such! More

by Tylerwalton300 Verified Customer Verified Customer

Report | Print

Good service, will go back when they have my parts for recall Good service overall recall Good service overall More

by kaleb154 Verified Customer Verified Customer

Report | Print

Very friendly, professional. The young lady that checked me in was awesome Service was accomplished in a very short time. Thanks The young lady that checked me in was awesome Service was accomplished in a very short time. Thanks More

by TMROLLO1 Verified Customer Verified Customer

Report | Print