Justin Serrano
Justin Serrano at Gettel Stadium Toyota
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Justin Serrano

Assistant Service Manager

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.5
31 Reviews
4.5

31 Reviews

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31 Reviews of Justin Serrano

August 11, 2024

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Employee Rating

Exceptional service,thanks Efrain Abreu service manager for ur service and excellent team ,I really appreciate you and your team More

by Hayabusa20032Roberto
Service Price Transparency
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Recommend Dealer
Yes

August 02, 2024

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Came in for oil change but service advisor states at 10,000 miles it’s due. Only service received was tire rotation. Asked if I wanted car wash, I said yes. Told him I needed air in my tires, he said ok More

by Lily
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Logan as well

June 24, 2024

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It took regular oil change 4 hours with appointment. Advisor’s suck. Unprofessional, unorganized. I will never come back there again. I was a very loyalty customer for more 30 years. This time was tot More

by gofalcons92
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Daniel Choe

May 31, 2024

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The service received from management and staff was excellent. The wait time to complete all necessary reqirements prior to final purchase was exhaustivng. To long of a wait time. More

by SWANI2U
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Hare , Will , Todd and Manny.

Jun 03, 2024

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your input. We're sorry to hear that you had a long wait time, We understand how valuable your time is and we apologize for any inconvenience.

May 28, 2024

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Great dealer stuff are very nice and responsible they work friendly make you fee good with your new vehicle I recommend to everyone More

by DELGADOLOURDES1966
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2024

Gettel Stadium Toyota responded

Thank you for sharing your experience with us! We are thrilled to hear that you had a great experience at Gettel Stadium Toyota. We look forward to welcoming you back in the future.

May 19, 2024

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Amazing service team, best in the bay area, I woupd definitely recommend for all your service needs More

by eabreu2
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Gettel Stadium Toyota responded

Thanks so much for taking the time to leave us a 5-Star rating! We greatly appreciate it! ☺

May 06, 2024

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Everything was as ex petted all Q’s were handeled and advise was given about solutions More

by J.M. S.
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Recommend Dealer
Yes
May 06, 2024

Gettel Stadium Toyota responded

Thanks for the 5-Star review!

April 27, 2024

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They got my vehicle serviced quicker than expected. Kept me updated about the entire process. And even provided me with an Uber ride home so I didn’t have to sit and wait for the 2 1/2 hours. More

by branlan1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Smith , Amber S (other Amber - not sure of her last name) - also 5 ⭐️

Apr 29, 2024

Gettel Stadium Toyota responded

It's wonderful to hear that you had a positive experience with our service team here at Gettel Stadium Toyota. We appreciate you sharing it with us! Thank you for choosing Gettel Stadium Toyota for your automotive needs and we look forward to serving you again in the future.

April 25, 2024

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Employee Rating

Justin is Anthony Malzone are Incredible. They deserve a BIG RAISE!! It's hard to get good service at car dealerships More

by anthony@alcommercialinc.com
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Recommend Dealer
Yes

Other Employees Tagged: Anthony malzone 5 stars

Apr 26, 2024

Gettel Stadium Toyota responded

We're happy to see that you had a 5-Star experience at Gettel Stadium Toyota!

April 24, 2024

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Employee Rating

All the employees are very friendly and helpful. The waiting time was decent. The sales men was patient and not annoyingly pushing which I appreciate it. More

by meldavissales
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Axel Boada , I don’t remember the name of the finance manager

Apr 24, 2024

Gettel Stadium Toyota responded

Thank you for taking the time to leave us a 5-Star review! We greatly appreciate it! ☺

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