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Justin Seaver

Overview Reviews (33) Inventory (308)

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Justin Seaver

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Justin Seaver

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O'Meara Volkswagen

1900 W 104th Ave
Westminster, CO 80234

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5.0

33 Reviews

Overview Reviews (33) Inventory (308)

Dealership Experience

3 yrs, 5 mos

Industry Experience

3 yrs, 5 mos

Languages Spoken

English

5.0

33 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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33 Reviews of Justin Seaver

November 07, 2023

Dealership Rating

Employee Rating

Steve was extremely helpful and took me through the process professionally. He made sure I understood the logistics in leasing and answered all of my questions in a timely manner. I would recommend Ste process professionally. He made sure I understood the logistics in leasing and answered all of my questions in a timely manner. I would recommend Steve and Omeara to anybody interested in VW leasing. More

by Tom Paulson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Stern, Juan Montanez, Justin LaVelle

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Nov 08, 2023 -

O'Meara Volkswagen responded

Tom, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Steve can do to assist you, please do not hesitate to let us know. We are always happy to help!

Nov 11, 2023 -

O'Meara Volkswagen responded

Thank you Tom... It was our pleasure assisting you with your new VW Taos.

July 23, 2023

Dealership Rating

Employee Rating

The sales process was smooth. The customer service since then has been difficult. I have had to follow up multiple times to get any help or information The customer service since then has been difficult. I have had to follow up multiple times to get any help or information More

by KP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Steve Stern

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Jul 27, 2023 -

O'Meara Volkswagen responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and someone from our management team will reach out. We'd love to get to the bottom of this and turn things around for you.

Jul 27, 2023 -

KP responded

feel free to talk to justin, or steve, or caitlyn. resolution is all i am asking for and no one in your organization is capable of providing it. i traded in my vehicle on 7.1 and as of 7.27 my prior lender is still not showing payment and my credit is being impacted by your incompetence. i am receiving collections calls and notices. and of course, my last email to both steve and justin this week asking for an update was not answered...again. first the excuse was "funding" was delayed, then the excuse was the ach to my bank did not go thru "for some strange reason", now the excuse is that "fedex took 3 days to deliver an overnight package" with the paper check payment to my bank. no one has proactively tracked my issue thru to resolution or followed up without my prompting. i am having to check my account every day and then either call or email to have someone say that it is someone else's fault. some ownership and follow thru would be appreciated, but 4 weeks into this customer service nightmare i am still having to follow up multiple times with no resolution. i would like some additional compensation for my time, effort, struggle, stress, and credit impact. the offer of the small token i received from steve (with multiple strings attached) is not sufficient for the amount of effort and frustration your people and process have caused. another option would have been to encourage me to make my next due payment to maintain my stellar credit history, but was assured that "we handle hundreds of transactions and we do this all the time". a little less arrogance and a little more customer service would go a long way. as i am typing this caityn called to tell me that she spoke to my bank and they cashed the check this morning 7.27 and my account is now fully paid off, although i won't see it on my account portal for 3-5 days. while the fedex was not proactively tracked, or even tracked when i emailed earlier this week asking for a status update, when i spoke to caitlyn today, she jumped right into action and got me some information. it was also very tricky of your team to request my 5 star review immediately after the sale completed and before your poor customer service showed itself. by design i am sure

July 02, 2023

Dealership Rating

Employee Rating

Justin listened to my specific needs and concerns and worked hard to get me a better deal than other dealers worked hard to get me a better deal than other dealers More

by KP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Stern , Leonel Diaz

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Jul 03, 2023 -

O'Meara Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Justin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing O'Meara Volkswagen!

May 21, 2023

Dealership Rating

Employee Rating

Excellent customer service. Very personable, offered drinks several times and sandwiches, which we accepted. Will return. Keep up the great work, Justin. Thank you. Very personable, offered drinks several times and sandwiches, which we accepted. Will return. Keep up the great work, Justin. Thank you. More

by CTB1116

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Justin Seaver

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May 22, 2023 -

O'Meara Volkswagen responded

Here at O'Meara Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Justin, and it was a pleasure having you at the dealership. We appreciate your review!

April 16, 2023

Dealership Rating

Employee Rating

Really good experience. Greeted right away, vehicle was ready for me to test drive, Justin was great with helping my wife and I. Greeted right away, vehicle was ready for me to test drive, Justin was great with helping my wife and I. More

by jmw93

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Seaver

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Apr 17, 2023 -

O'Meara Volkswagen responded

It's fantastic to hear that Justin provided you with great customer service while assisting you and your wife with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing O'Meara Volkswagen!

April 15, 2023

Dealership Rating

Employee Rating

Amazing communication. Justin kept me informed from the start. Justin and Omera helped me get a Golf R which is almost impossible. They were upfront and did everything on t Justin kept me informed from the start. Justin and Omera helped me get a Golf R which is almost impossible. They were upfront and did everything on the up and up. Truly I have no words to express my gratitude for them. Also extremely professional! More

by Baggedug

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Stern , Leonel Diaz

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Apr 16, 2023 -

O'Meara Volkswagen responded

We are very happy to hear that Justin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 07, 2023

Dealership Rating

Employee Rating

I came into the dealership multiple times and every time was greeted with a smile, and treated with respect, honesty, kindness, and transparency. Jason was super friendly and extremely helpful. I even had m was greeted with a smile, and treated with respect, honesty, kindness, and transparency. Jason was super friendly and extremely helpful. I even had my granddaughter with me once and he was so kind! Everyone I came in contact with was amazing! Thank you!!! When I finalized the purchase and picked up the car it was so exciting to find the car in the showroom looking beautiful!! Felt like I was someone special!! WOW! I would definitely recommend purchasing from O’Meara Volkswagen!! More

by ROCKYMTN6

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Stern , Leonel Diaz

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Mar 08, 2023 -

O'Meara Volkswagen responded

Thank you so much for choosing O'Meara Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 19, 2023

Dealership Rating

Employee Rating

Look for Juan, He made sure I was taken care of, no hassle made it all fast & easy for me. As well as the rest of the staff, very professional! I will defiantly refer anyone to come do business here ! hassle made it all fast & easy for me. As well as the rest of the staff, very professional! I will defiantly refer anyone to come do business here ! More

by Kemmy79

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Stern, Juan Montanez, Justin LaVelle, James Huett, Brittanie Kim , Savannah Crandall, Seth Kamber, Zach Margison

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Feb 19, 2023 -

O'Meara Volkswagen responded

Here at O'Meara Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Juan, and it was a pleasure having you at the dealership. We appreciate your review!

December 08, 2022

Dealership Rating

Employee Rating

James Hewitt was able to find me my dream car I really appreciate the work he has put in to make my dreams come true! appreciate the work he has put in to make my dreams come true! More

by pBwell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Montanez, James Huett , Dillon Clifton, Savannah Crandall, Oscar De Lara-Ordaz, Sean Foley, Jacob Fox, Lindsay Hixson, Kevin O'Brien

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Dec 08, 2022 -

O'Meara Volkswagen responded

Thank you for choosing O'Meara Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 07, 2022

Dealership Rating

Employee Rating

Justin went above and beyond to help me get the Colorado package put onto my new Arteon Thank you very much. package put onto my new Arteon Thank you very much. More

by SCUBA.SCOTT.BEATY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Dec 08, 2022 -

O'Meara Volkswagen responded

Thank you so much for your excellent review! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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