Justin Plant

Great experience scheduling and defining work to be done. Work was completed on time and as expected. Excellent communication of what was done. I’m a happy customer Work was completed on time and as expected. Excellent communication of what was done. I’m a happy customer More

by rayehughes Verified Customer Verified Customer

Report | Print

Service department was very professional, always got back to me on time. They Fix my car the way it should be thank you to me on time. They Fix my car the way it should be thank you More

by Jake Whitacre Verified Customer Verified Customer

Report | Print

They got the recall finished but failed to inform me they were keeping my car overnight were keeping my car overnight More

by Jeffreystewart384 Verified Customer Verified Customer

Report | Print

Talented group of associates that took care of Super Duty service requirement in an efficient manner. This includes Curt, Master Scheduler, Eric, Master Tech , Tonya, Parts Specialist and Justin, Servi Duty service requirement in an efficient manner. This includes Curt, Master Scheduler, Eric, Master Tech , Tonya, Parts Specialist and Justin, Service Advisor. They are a friendly family like team to call on for excellent help. More

by CHUCKJARRETT55 Verified Customer Verified Customer

Report | Print

Justin was very professional and kind. He kept me informed of the service on my vehicle and the work was performed much quicker than I expected. Thank you He kept me informed of the service on my vehicle and the work was performed much quicker than I expected. Thank you More

by ibodybybill Verified Customer Verified Customer

Report | Print

The staff is super friendly at White's Ford. They worked our truck in and changed the brakes the same day. Would definitely recommend. They worked our truck in and changed the brakes the same day. Would definitely recommend. More

by nahoohank Verified Customer Verified Customer

Report | Print

So yesterday i wrote a review about an experience i had about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not t about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not the tech) and they are refunding me 100% of my money. I offered to pay the service call which is only fair. Just wanted to update the situation and change my rating. I’ve always enjoyed working with Whites….mistakes happen but life goes on. More

by Carol Hahn Verified Customer Verified Customer

Report | Print

The gentlemen were all very courteous and, after going on a mini trip today, the work was done very well . I’ll be back ! a mini trip today, the work was done very well . I’ll be back ! More

by BonnieJean Verified Customer Verified Customer

Report | Print

Took my vehicle in for a prob with the seat belt. Was told it was not fixable and had to be replaced -almost $400. I got the faulty seat belt back (per my request) and I got out the piece that was “j Was told it was not fixable and had to be replaced -almost $400. I got the faulty seat belt back (per my request) and I got out the piece that was “jammed” in there in 15 seconds however I was told the technician was unable to get it out. More

by Carol Hahn Verified Customer Verified Customer

Report | Print

I have never had a bad experience with whites ford in Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that did Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that didn't need done when I questioned what another dealer had told me my wife's car needed! There honest and professional! More

by Joshua R Verified Customer Verified Customer

Report | Print