Justin Pfrommer
Justin Pfrommer at Webb Hyundai Merrillville

Justin Pfrommer

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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4.4
9 Reviews
4.4

9 Reviews

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9 Reviews of Justin Pfrommer

May 11, 2025

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Employee Rating

They did great work on my car, but the turnaround was longer than I would have liked. More

by rjcardis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt, Jonathan Jimenez , Mateo Arroyo, Jerome Lynch II, Jordan Sumners

May 12, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 17, 2025

Dealership Rating
Employee Rating

The service department is well staffed so there is very little waiting. Each person I dealt with seemed very knowledgeable More

by jacpanfil
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt, Jonathan Jimenez

Apr 18, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 16, 2025

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Employee Rating

Personnel were pleasant and professional. I was satisfied with the length of time it took to get my vehicle service. I found it difficult to get my service appointment scheduled online - pr More

by darynndee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault, Mack Schmidt

Apr 18, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 15, 2025

Dealership Rating
Employee Rating

Gary from the sales department was phenomenal. However our recent service department appointment was awful I dread coming back for service on my brand new vehicle. More

by rwatkins521
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Jimenez

Apr 15, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

April 08, 2025

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Employee Rating

Great customer service. Nice facility. Great waiting area with free drinks and snacks. Convenient location. More

by FRANCISTAYLOR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault

Apr 09, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 04, 2025

Dealership Rating
Employee Rating

Great service and lightning fast. Friendly and informative. Listened to the problem and got it solved. More

by mike.natzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt, Jonathan Jimenez

Feb 05, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 12, 2025

Dealership Rating
Employee Rating

I received knowledge about my key fod from Justin that was informative. Jonathan didn’t make me wait as he did in the past! More

by gtwisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Jimenez

Jan 13, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 08, 2024

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Employee Rating

They fixed it up like new. Completely amazing job! My car drives better than ever. More

by Jason W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt, Jonathan Jimenez , Nia Aldana, Mateo Arroyo, Eric Burns, Benjamin James, Jordan Sumners

Dec 09, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 30, 2024

Dealership Rating
Employee Rating

Great job on the service work. We are looking forward to the USB part coming in to complete. More

by brad1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt, Jonathan Jimenez , Nia Aldana, Benjamin James

Dec 03, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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