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Justin Payne

Overview Reviews (94) Inventory (463)

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Justin Payne

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Justin Payne

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.8

94 Reviews

Overview Reviews (94) Inventory (463)

4.8

94 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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94 Reviews of Justin Payne

March 24, 2025

Dealership Rating

Employee Rating

The Service did a great Job fixing the Steering on the Church Bus, good work. Church Bus, good work. More

by BKING7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 24, 2025

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Employee Rating

The Service Department did a very good job fixing the steering wheel, it had a loose bolts and they were able to tighten them up, great job. steering wheel, it had a loose bolts and they were able to tighten them up, great job. More

by BKING7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 22, 2025

Dealership Rating

Employee Rating

Great service, as always. Professional and quick oil change and basic maintenance . Love Metro Ford! Professional and quick oil change and basic maintenance . Love Metro Ford! More

by menefeebj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, menefeebj! We're so glad to hear you had a great experience with our service team. We appreciate your loyalty and kind words!

March 14, 2025

Dealership Rating

Employee Rating

Everyone was very helpful and efficient. Clearly, they like what they do. My truck bed looks great. Clearly, they like what they do. My truck bed looks great. More

by ljellason

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Mar 17, 2025 -

Metro Ford of OKC responded

Thank you! We're so glad to hear you had an efficient experience and that your truck bed looks great. We appreciate your feedback! 🚗👌

February 28, 2025

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Employee Rating

The waiting area was clean and comfortable. The staff was friendly . It was easy to schedule the appointment The staff was friendly . It was easy to schedule the appointment More

by schov6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad you found the waiting area comfortable and our staff friendly. We appreciate your support and look forward to serving you again! 🚗😊

February 21, 2025

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Employee Rating

I've always gotten excellent service at a fair price. I use them almost exclusively. I use them almost exclusively. More

by dcrane47831

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Feb 24, 2025 -

Metro Ford of OKC responded

Thank you for your loyalty! We appreciate your trust and look forward to continuing to provide excellent service.

February 01, 2025

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Employee Rating

We are from Indiana and have had vehicle trouble two times in the past year while in OKC. They have been awesome to work with and have taken great care of us and our vehicles. times in the past year while in OKC. They have been awesome to work with and have taken great care of us and our vehicles. More

by suzanne9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2025 -

Metro Ford of OKC responded

Thank you for your kind words, Suzanne! We're so glad we could take care of you and your vehicles during your visits. We appreciate you trusting us and look forward to assisting you again if needed!

February 01, 2025

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Employee Rating

Justin is a great guy really helped me out with getting my truck serviced along with getting some warranty work done while I was there. Thanks Justin. my truck serviced along with getting some warranty work done while I was there. Thanks Justin. More

by J.LESSERT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2025 -

Metro Ford of OKC responded

Thank you for sharing your experience! We're glad Justin was able to help with your truck service and warranty work. We appreciate your feedback!

January 29, 2025

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Employee Rating

Justin worked on 2 of my vehicles through late December and early January. Very helpful and responsive to questions or personal telephone conversation calls. Knowledgeable and informative. and early January. Very helpful and responsive to questions or personal telephone conversation calls. Knowledgeable and informative. More

by Randy.hepper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Brosnan

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Jan 31, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad Justin was able to assist you with your vehicles and provide helpful, responsive service. We appreciate your trust and look forward to helping you again!

January 23, 2025

Dealership Rating

Employee Rating

AMAZING will not take my truck anywhere else. love the pick up and drop off service love the pick up and drop off service More

by dozer_crew

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your amazing feedback! We're so glad you love the pick-up and drop-off service. We'll always be here to take great care of your truck! 🚛✨

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