Justin Madison | Page 94

Worry free They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the dealership is friendly. More

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5,000 Maintnance Check All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. More

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Service Above and Beyond I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened and answered my questions honestly and been forthcoming. More

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4 Runner tuneup - great experience Justin Madison is my representative at your facility. He is an outstanding example of an employee that any organization should have. Justin keeps the Justin Madison is my representative at your facility. He is an outstanding example of an employee that any organization should have. Justin keeps the customer informed in a very friendly and professional manner. Always there and available and ready to take care of all of the customers needs. Toyota of Des Moines took care of my needs in the tuneup of my 4 Runner and I way of summing this up - outstanding More

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Excellent Very pleased with overall experience. Ken Bright very easy to work with. Justin was very knowledgable and friendly. Five star treatment. I would de Very pleased with overall experience. Ken Bright very easy to work with. Justin was very knowledgable and friendly. Five star treatment. I would definitely use this dealership again. More

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May service I have always gotten great service from your dealership. I had both vehicles hit their service interval last week and was able to bring them both in I have always gotten great service from your dealership. I had both vehicles hit their service interval last week and was able to bring them both in without appointments and get them taken care of. The staff are always courteous and knowledgeable. The dealership is always clean, and its always been a positive experience. Thanks for all you do More

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Always the best!!! From the day I started dealing with Toyota of DSM on my Matrix to today, 4 1/2 years and 75000 miles later, everything has been delightful. From the day I started dealing with Toyota of DSM on my Matrix to today, 4 1/2 years and 75000 miles later, everything has been delightful. More

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Easy In, Easy Out Showed up at 7:00 looking for a spot in the walk-in line. Greeted outside (professionally) to check my appointment time. When told I was a walk-in, th Showed up at 7:00 looking for a spot in the walk-in line. Greeted outside (professionally) to check my appointment time. When told I was a walk-in, the advisor checked promptly and got me in the queue. 20 minutes later I was out the door! More

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Very professional Justin and the entire service department went way beyond the norm to provide me with an exceptional experience. I will continue to bring my Camry to Justin and the entire service department went way beyond the norm to provide me with an exceptional experience. I will continue to bring my Camry to them for needed msintenance. More

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Great and quick service! I didn’t have appointment but they fit me in on Sat morning for routine service work. Told me it could be 30 min but ended up being maybe 45 min. The I didn’t have appointment but they fit me in on Sat morning for routine service work. Told me it could be 30 min but ended up being maybe 45 min. The service rep apologized for it taking long than planned....even though it was my own fault I didn’t make an appointment in the first place! Definitely the most efficient service department I have worked with in the 30 years I have been in DSM! More

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