Justin Lotz

Before even test driving a 2015 encore Buick, justin said don't worry we ordered a new key. Which I was fine with because he said he ordered it. At the end when verify after I signed everything for the car t don't worry we ordered a new key. Which I was fine with because he said he ordered it. At the end when verify after I signed everything for the car that they infact ordered a new key fob he states "yeah sure, our key guy comes on Tuesday" I told him I look forward to hearing back about the key fob. It's Wednesday the next week, never heard anything about a new key fob being ordered. I work in a professional environment where I know not to make empty promises to my patient, I wish this place hadn't done that. I can't even use the key fob on my car, everytime I unlock it with the spare key they provided the alarm goes off. More

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Justin helped us get the perfect truck for our family. Him and the rest of the staff we dealt with were knowledgeable, helpful and super nice. One of the best, fastest and easiest car buying experiences w Him and the rest of the staff we dealt with were knowledgeable, helpful and super nice. One of the best, fastest and easiest car buying experiences we’ve had. Will be recommending them, and using them for future purchases. More

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I bought a used vehicle 3 months ago for $10K. Assuming that because I went through a regular dealer I could count on having just the normal repairs, I didn't get a professional inspection. Now Assuming that because I went through a regular dealer I could count on having just the normal repairs, I didn't get a professional inspection. Now I find that the frame is bent, the pickup box is falling off, and no body shop will touch it. The vehicle is worthless. I see from other online reviews that this is a consistent event with this dealership. I would not recommend that you purchase any vehicles from this business. They do not appear to have integrity about what they sell. More

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They worked hard to find me a nice car in my price range and what I was looking for. and what I was looking for. More

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