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Justin Lines
Justin Lines at Clay Cooley Nissan
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Justin Lines

Management

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4 Reviews
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4 Reviews

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4 Reviews of Justin Lines

September 20, 2024

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Employee Rating

Poor customer service, didn’t feel welcome everyone seems on edge. Took 2-3 hours for an oil change. More

by DMANDJ205
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roland Lynn, Jeremy Levy

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Sep 21, 2024

Clay Cooley Nissan responded

Hello Dmandj205, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve our services. We hope to hear from you soon. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 02, 2024

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Employee Rating

I had to go out and find out if my car was ready or not More

by ALICIAPRIM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2024

Clay Cooley Nissan responded

Hello Aliciaprim01, We appreciate you taking the time to leave us this feedback, Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Clay Cooley Nissan

May 19, 2024

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Employee Rating

I had a great experience working with Suman. He was patient with me and made sure I had all the information I needed to make a decision I felt good about regarding the vehicle I purchased. I wil More

by jwaddell512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bal Suman

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May 21, 2024

Clay Cooley Nissan responded

Hello Jwaddell512, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

May 19, 2024

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Suman did a fantastic job at taking me through the process of getting my first car ever! There isn’t anything I wouldn’t want to change about the process. He was a very welcoming and kind gentleman wh More

by alliegwaddell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bal Suman

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May 21, 2024

Clay Cooley Nissan responded

Hello Alliegwaddell, We are so happy to read such a great review about Suman here at Clay Cooley Nissan! Your satisfaction is our top priority! We sincerely thank you for the positive review, and look forward to seeing you again soon! We can't wait to see you again, have a great day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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