Justin Lawson

Mark Casey is very rude. "If" I have no other choice for service, he will never be allowed to handle my needs. It's so much easier and pleasant dealing with Stingray in Tamp "If" I have no other choice for service, he will never be allowed to handle my needs. It's so much easier and pleasant dealing with Stingray in Tampa. Absolutely no comparison. While I was waiting he coldly ask another new arrival, "what do you need." He was so rude, they left. I was the stupid one that stayed. Even when he'd pass me in the waiting area, I was lucky to get a grunt out of him. He is definitely hurting your business, getting you low scores on surveys, and losing several customers on the spot or preventing them from coming again. As a prior leader myself, I would immediately confront his behavior. If he's been counseled before, then coach him out. I'm confident you aren't this desperate for service employees. Justin Lawson on the other hand is exceptional. More

by ChevyMan Verified Customer Verified Customer

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It was very good and it was easy to do nothing but relax and rest and rest More

by ROYLOCKE9P Verified Customer Verified Customer

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They took care of us in a timely manner and fixed all the issues. Thank you. issues. Thank you. More

by BROOKLYN.MOCK Verified Customer Verified Customer

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Misdiagnosed antilock brake warning as new battery needed. Replaced one-year-old battery for a few hundred dollars. Still getting Onstar warning. Waste of my money. Misdiagnosed frequent rear air needed. Replaced one-year-old battery for a few hundred dollars. Still getting Onstar warning. Waste of my money. Misdiagnosed frequent rear air shock pump running as normal. This is NOT normal. Need to fix probable leak in an air shock. More

by KENHASTINGS1 Verified Customer Verified Customer

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Great service,great people to deal with. Bought 2 cars with them! Keep up the great customer service!!!! Bought 2 cars with them! Keep up the great customer service!!!! More

by LCCLARKE2 Verified Customer Verified Customer

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Got my car in for service they started working on it right away. Got in and out in under an hour. I couldn't have asked for a better experience. This dealership and the staff are 5 Star 🌟 all the way! right away. Got in and out in under an hour. I couldn't have asked for a better experience. This dealership and the staff are 5 Star 🌟 all the way! Would recommend them to anyone. More

by SALLYBOY1234 Verified Customer Verified Customer

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Professional and efficient service in a customer friendly environment. We will definitely continue to have our Tahoe serviced at your facility. environment. We will definitely continue to have our Tahoe serviced at your facility. More

by CHRIS2262 Verified Customer Verified Customer

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