Justin Jacobs | Page 8

Great service! I have been looking for cars for a while and we came across one on the BT website that was perfect, and was exactly what I was looking for. We saw the I have been looking for cars for a while and we came across one on the BT website that was perfect, and was exactly what I was looking for. We saw the hours of operation and quickly drove to Vandalia to see the car. I guess service was slow, and everyone left early. Justin saw is pull in and stayed behind to help us. We went back the next day to test drive the car. He was extremely helpful with all the information he provided us. I never sensed that he was forcing us or pushing us to buy the car. Once I decided to go through with the purchase he was very aware of my time limits and worked with them as much as possible. I needed to come back the next day to finish the process with my mom, but it was Justin's day off. He came in and finished the process with us and stayed until everything was done. He was an exceptional salesman who truly values his customers. Our favorite part was how casually he dressed. My mom joked saying we wouldn't buy the car from him if he was wearing a tie. It made us feel more comfortable discussing information and working with him. More

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Great Experience This is my second purchase from Beau Townsend and both have been very easy and pleasurable (or I wouldn't have come back the second time). The friendl This is my second purchase from Beau Townsend and both have been very easy and pleasurable (or I wouldn't have come back the second time). The friendliness and honesty are exceptional and amazing. I have full confidence when I deal with Beau Townsend that I am receiving a good deal and will be treated fairly. More

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Treated With Utmost Respect Justin is an extremely concientious and respectful sales/tech person. He patiently worked with us through the purchasing process as well as the afters Justin is an extremely concientious and respectful sales/tech person. He patiently worked with us through the purchasing process as well as the aftersale operational process of our Escape`s options and amenities. Mr. Townsend`s visit with us was a real treat and there is no wonder his dealership is an absolute success due to his tenacious dedication to customer satisfaction. Thank you both very much for the tireless attention given to us, it is deeply appreciated. James/Karrol Marcheski More

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Outstanding Bought a new Explorer, process was seamless, both Jamie and Justin made sure of that. I have done business with Beau Townsend in the past, all those e Bought a new Explorer, process was seamless, both Jamie and Justin made sure of that. I have done business with Beau Townsend in the past, all those experiences were positive, just like this one. As long as the service and sales continues with this level of professionalism, I will continue to be a customer. More

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When do I get my "free" car? My family is a ford family. I lost count of the number of cars my father and I have bought from BT. We have always been treated with kindness and fa My family is a ford family. I lost count of the number of cars my father and I have bought from BT. We have always been treated with kindness and fairness. We have worked with a number of different sales people over the years and have received satisfaction from all of them. BT has competitive prices and always a good selection of cars on the lot to choose from. So . . . how many cars does the family have to buy before we get one free??? When does the frequent buyer card "kick in"? More

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Sr. Design spe. Justin went above and beyond to make sure we were satisfied with our purchase.We will define recommend Beau Townsend. Sales and service are the best! Justin went above and beyond to make sure we were satisfied with our purchase.We will define recommend Beau Townsend. Sales and service are the best! More

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A pleasent buying experience. I am totally impressed with our buying experience at your dealership. My salesperson Justin Jacobs was outstanding. He worked hard to help find us jus I am totally impressed with our buying experience at your dealership. My salesperson Justin Jacobs was outstanding. He worked hard to help find us just the right vehicle. Even though it took a lot of effort he kept looking till he found just what we were looking for. Being in sales myself for many years, I truly appreciated his professionalism and will not hesitate to refer any of my friends, family, or clients to Justin and Beau Townsend Ford & Lincoln. Sincerely, Al Viola More

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2014 5.0 Mustang Justin Jacobs and Justin Rash were both efficient, friendly, and offered excpetional customer service during the purchase of my vehicle. Thank you ver Justin Jacobs and Justin Rash were both efficient, friendly, and offered excpetional customer service during the purchase of my vehicle. Thank you very much! - Nick More

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Simple and easy Advertised a great internet price on a fusion. Everyone was friendly and helpful, and bought the car pretty quickly with no real pressure or hassle. W Advertised a great internet price on a fusion. Everyone was friendly and helpful, and bought the car pretty quickly with no real pressure or hassle. We got exactly what we wanted, and would definitely buy here again. More

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My Beau Townsend Experience Was greeted upon arrival and was treated as a VIP. Staff was very knowledgeable about the Expedition I was interested in, and found one that was exa Was greeted upon arrival and was treated as a VIP. Staff was very knowledgeable about the Expedition I was interested in, and found one that was exactly what I wanted. Delivery was quick, and the salesman explained the "bells and whistles" in a manner that was easy to understand. Would highly recommend this dealership. More

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