Justin Jacobs | Page 10

Doing business with Justin was a pleasure. We (my wife and I) were looking for a fourth car (crazy I know) but it's our reality, and I could have bought any car really...we're Volvo fans but we were curio and I) were looking for a fourth car (crazy I know) but it's our reality, and I could have bought any car really...we're Volvo fans but we were curious about the Focus having done a fun test ride a while back. We were not too happy with the dealership or the deal we were offered at Interstate as I recall...very typical. At the time it felt like a number crunching exercise...not the kind of relationship we were looking for. After years of going foreign we were interested in a Ford, so we happened to drive by your dealership last weekend. On Sunday, to avoid the typical shark salesmen! And when I saw someone approach I was dreading the interaction. Justin came up, very u assuming and friendly, not trying to pressure us but trying to understand what we wanted so that he could accommodate us! Imagine that.... not the usual interaction. Anyway, he was friendly, informative, helpful and with a true customer service attitude. That sealed the deal and 48 hrs later we drove home with a brand new Focus Hatchback. My wife of 48 yrs was behind the wheel of a bright red hatchback feeling like a racer and so happy I can't describe! So my feedback is that I am really impressed and glad to to do business with you guys....more to follow :) Fred Geerken More

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Found the 2013 Ford Fusion 2.0l SE that I wanted, enjoyable experience, able to answer ALL of my questions. Although the vehicle I picked did not come with leather interior, Justin made it happen an enjoyable experience, able to answer ALL of my questions. Although the vehicle I picked did not come with leather interior, Justin made it happen and is in the shop as I type this having the work completed. This was the third new vehicle purchase we have made in our family in about a year, and was by far the best. From driving up to the dealership to driving out with my new 2013 Ford Fusion, the entire process only took a few short hours and was seamless. Thumbs up to the folks at Beau Townsend!!! More

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It was very pleasant to do business with your saleman. He is very profesional, caring, very attentive to detail and considerate. He is an asset to your business and it makes you feel respected and appreci He is very profesional, caring, very attentive to detail and considerate. He is an asset to your business and it makes you feel respected and appreciated. More

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A pleasure to be a beau. Staff always friendly and give honest opinions. Justin and Jamie went out of there way to make sure there was time for us in an already busy week! As always. My family/friends will honest opinions. Justin and Jamie went out of there way to make sure there was time for us in an already busy week! As always. My family/friends will continue to count on Beau. Love my new car! Thanks Justin for showing me all the cool gadgets! More

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Very professional! I would purchase every vehicle from Beau Townsend Ford. The sales staff is knowledgeable and listens to what the customer is looking for in a car. Beau Townsend Ford. The sales staff is knowledgeable and listens to what the customer is looking for in a car. More

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Mr. Jacobs was a tremendous salesman. Mr. Jacobs was knowledgable, friendly, honest and met our needs. I will continue to use BT and highly recommend BT to my family and friends because of the outstand knowledgable, friendly, honest and met our needs. I will continue to use BT and highly recommend BT to my family and friends because of the outstanding customer service Mr. Jacobs provided. Mr. Jacobs spoke very highly of BT and expressed how satisfied we would be working with BT. As a customer working with a salesman who is that sincere about his employer makes you believe you are making the right choice purchasing a vehicle with BT. I must say Mr. Jacobs is a great representative of BT and thank you for the satisfying experience. John Brands More

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Arash was the best. He treated me with the up most respect and he was very kind. I had a great experience. Justin at Ford was great in helping me set up my blue tooth. Thanks to everyone!! respect and he was very kind. I had a great experience. Justin at Ford was great in helping me set up my blue tooth. Thanks to everyone!! More

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Justin Jacobs was very helpful and made the overall experience stress free and very easy. He found me the exact car I wanted right away. I was very pleased with my whole experience. I would highly reco experience stress free and very easy. He found me the exact car I wanted right away. I was very pleased with my whole experience. I would highly recommend anyone to buy a car from Beau Townsend. More

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During internet research, I loved the Ford Fusion's aggressive new look. I was leaning away from the Fusion, however, due to the higher price and lower fuel mileage compared to the Nissan Altima, Hond aggressive new look. I was leaning away from the Fusion, however, due to the higher price and lower fuel mileage compared to the Nissan Altima, Honda Accord, and Mazda 6. I decided to visit Beau Townsend since they had both Ford and Nissan vehicles available, so I could compare the Altima and the Fusion in person. Justin Jacobs assisted me in my comparison of the two vehicles. Justin exhibited robust knowledge of both vehicles, a friendly and helpful--yet not pushy--demeanor, and efficient response time in arranging a test drive of each vehicle. Without Justin's knowledge, demeanor, and efficiency, I likely would not have made a purchase that day. Once I took the test drive of the Fusion, the car sold itself. I was possibly ready to walk away from the Fusion's great looks on account of the price and fuel mileage, but I could not walk away from the combination of the looks and incredible performance. Justin negotiated well over the Fusion's sale price and the trade-in value of my 2007 Chevrolet Tahoe. He remained respectful throughout the negotiation, while maintaining good bearing from a business standpoint. J.R. Rash was very courteous in congratulating me on my new purchase, and Kevin Berger performed the financial transaction quickly and efficiently. The staff at Beau Townsend that handled this transaction were great. As a result, I purchased my first Ford product, having only ever owned a General Motors vehicle. I feel confident that I will purchase many more Fords due to the product and this purchasing experience. Well done. More

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I want to first tell you about my experience at my local dealer. I went to my local dealer first where I found their lack of new car inventory disappointing. I really wanted to test drive a Fusion Hybrid dealer. I went to my local dealer first where I found their lack of new car inventory disappointing. I really wanted to test drive a Fusion Hybrid but they didn't have anything to drive I asked them several questions and since they didn't have what I wanted they tried to fit me in to what they had on their lot. I found that irritating and frustrating. Beau Townsend experience, I then called Beau Townsend where I talked to Justin Jacobs on the phone and he invited me in to see the cars and get some answers on the hybrid technology. Upon my arrival at Beau I was blown away at the friendliness of the staff, I met with Justin where I found him very pleasant to work with and answered my questions regarding the Ford Fusion Hybrid. Since my wife was at home in Troy, with our newborn. Justin let me test drive 2 cars a fusion 1.6L and a fusion hybrid. I drove each home that late afternoon to let her see them and drive them around the block. After driving the hybrid it was clear that was our choice. After taking it back I went home to discuss things with my wife, I went back the next day even though Justin was very busy I chose to wait because I didn't really make an appointment with him anyways. He offered if I would like to drive it again while I waited. Bottom line I could go on and on but I felt that Beau Townsend not only wanted my business they also wanted to get me in the right car based on my needs and wants. Awsome staff and awsome knowledge! More

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