Justin Harris

The dealership was very easy to work with. I have had two Subarus before this purchase. I made the change to Kenny Ross due to an interaction a year ago that was very positive. There for y I have had two Subarus before this purchase. I made the change to Kenny Ross due to an interaction a year ago that was very positive. There for you earned my business. More

by SIMON520 Verified Customer Verified Customer

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This was a really awful experience from the beginning. If it weren't for the car itself being what I wanted, I would have walked. And even then, I really wanted to. Specifically, the dealership is 45 minu If it weren't for the car itself being what I wanted, I would have walked. And even then, I really wanted to. Specifically, the dealership is 45 minutes away. We asked, not for a car to be held, but just to let us know if it sells. An employee named Chloe said Justin would communicate with us. Apparently, the car was sold on a Saturday, and when we arrived for our Sunday afternoon appointment, it was gone, with no message. When there was another car there to look at to attempt to make the trip worth it, I was lied to repeatedly. I was told I didn't need to buy a care package. Then I was told I need to for some reason. Finally, since the title wasn't there, Josh told me it had been shipped, and I would likely be able to pick up the car on Monday or Tuesday after work. Worst case, they would get a copy overnight shipped. He said if someone needed to stay late, they would. Turns out I had to be the one to reach out on THURSDAY, asking if the title was in. When I asked if I was able to pick the car up on Friday after work, they said their latest appointment was 5, while I was still working. It took going to management to finally get my car delivered. Even that was a nightmare as I told them I was in a meeting at 11-12 and of course, they called at 11:30 while I was in a meeting. Oh ya, and they said it would arrive at noon. They didn't even leave the dealership until close to 2pm. I wouldn't recommend anyone shop here. They will say anything to get you to buy, and once you agree, they treat you like dirt. More

by wm Verified Customer Verified Customer

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Very nice… Jay was also very helpful…. Two complaints Most times one gets a full tank of gas…. Just 1/2 tank… not big issue. Second, all vehicles have LoJack installed.. adding almos Two complaints Most times one gets a full tank of gas…. Just 1/2 tank… not big issue. Second, all vehicles have LoJack installed.. adding almost 1k , almost killed the deal, still not very happy about it….sales pitch was Lower Insurance, Not so. Eire doesn’t care and I don’t even want but had no choice More

by KTMTOM Verified Customer Verified Customer

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They both were very very helpful in finding and getting what we wanted and needed. They showed us that they are not out to make a commission but to really get what we needed. what we wanted and needed. They showed us that they are not out to make a commission but to really get what we needed. More

by WTTATTON525 Verified Customer Verified Customer

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Your dealership made it so easy to purchase a vehicle. I knew on the second test drive thatI was in love with the new car I knew on the second test drive thatI was in love with the new car More

by MCNAMEEMARY Verified Customer Verified Customer

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Nice clean dealership nice staff the bathrooms were clean good coffee machines easy to find good coffee machines easy to find More

by FORDLIGHTNING60517 Verified Customer Verified Customer

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Made my end of lease easy and stepped right into a new vehicle effortlessly. Great staff. vehicle effortlessly. Great staff. More

by MPMANN Verified Customer Verified Customer

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The whole process was very quick and easy, everyone was very helpful and got us exactly what we wanted. very helpful and got us exactly what we wanted. More

by ROBERTJMURPHY20027 Verified Customer Verified Customer

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They always do a great job. No pressure, staff is attentive. Finance moved right along. Friendly service department. No pressure, staff is attentive. Finance moved right along. Friendly service department. More

by MPMANN Verified Customer Verified Customer

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I had a wonderful experience buying my Subaru Crosstrek from Kenny Ross Subaru! TJ, Justin, Greg and Charlie were all very helpful walking me through this process! Thank you for all your help! from Kenny Ross Subaru! TJ, Justin, Greg and Charlie were all very helpful walking me through this process! Thank you for all your help! More

by BYUNGWIRTH Verified Customer Verified Customer

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