Justin Harmon
Justin Harmon at City Automall Ford
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Justin Harmon

Ford Service Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Justin Harmon

March 25, 2025

Dealership Rating
Employee Rating

Easy in and easy out. Always enjoy the experience. Its nice to have a hometown auto dealership that actually feels like a hometown place. More

by WITTE_DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

Dealership Rating
Employee Rating

Justin is always so helpful and wonderful to work with. I really like working with the service employees. More

by JANDALEBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless

Mar 26, 2025

City Automall Ford responded

We're happy you found our staff to be so helpful during your experience here at City Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Dealership Rating
Employee Rating

Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. More

by jason.slucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 20, 2025

Dealership Rating
Employee Rating

This is the second vehicle we have purchased from City Automall in the last 9 months. Blake was easy to work with and very knowledgeable. We have bought multiple cars over the years from City, and will co More

by JB.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 23, 2025

City Automall Ford responded

We're glad to hear you found our staff so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

February 07, 2025

Dealership Rating
Employee Rating

They have one of the best reputations in the area for a reason. Always super knowledgeable and bend over backwards to help the consumer. Let me know about rebates and discounts available and then came back More

by Beyond Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2025

Dealership Rating
Employee Rating

Excellent service every time! Highly recommend to anyone in need of attention to detail and quality products More

by tony@plantcenterinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Feb 07, 2025

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

December 04, 2024

Dealership Rating
Employee Rating

City Ford has gone above and beyond to make sure our vehicles are repaired in a timely and quality manner. Justin is great with communicating with us if something unexpected happens. More

by TODD.BROOKMYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

City Automall Ford responded

Todd, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

Dealership Rating
Employee Rating

As usual the service and customer service was superb and I would not expect anything less. More

by ZWICKIEINFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope you have a great day!

November 04, 2024

Dealership Rating
Employee Rating

Fast service and the truck was ready when it was supposed to be, good communication. More

by VFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Dealership Rating
Employee Rating

My vehicle was picked up and delivered. All of the work was covered on warranty. Great staff, great service and in my home town! More

by SMCORBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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