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Justin Hanna
Justin Hanna at Russ Darrow Chrysler Jeep Dodge RAM of West Bend
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Justin Hanna

General Sales Manager

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

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3.7
6 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

3.7

6 Reviews

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6 Reviews of Justin Hanna

February 19, 2025

Dealership Rating
Employee Rating

The diagnosis fee was extra considering the car was brought there for repair .thank you More

by AG3904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ellie Donath, Blake Cauble, Mitch Darrow, Kim Van Ourkerk, Miranda Zarling

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Feb 22, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mitchell Darrow mitchell.darrow@russdarrow.com

February 10, 2025

Dealership Rating
Employee Rating

I thought they were great to work with and gave me a good price for my trade in. I am a bit disappointed that they were not upfront about there only being one key for the car - this is an $800 item More

by SYJSARGENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Corey, SHAUN WILSON

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Feb 10, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Please let us know if we can be of any more assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

February 10, 2025

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Employee Rating

Professional, quick and a seamless process. Shaun was able to get me into an amazing car that had everything I had asked for at a great price. Thanks Shaun! More

by susiew06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Corey, SHAUN WILSON

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Feb 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Susie, Here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Shaun, and it was a pleasure having you at the dealership. We appreciate your review! Mitchell Darrow mitchell.darrow@russdarrow.com

February 03, 2025

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Employee Rating

I will never use this car dealer ever again. Had a scratch in the windshield after I purchased the vehicle they did nothing about it. I will pass this on to all of my friends and family. Very di More

by CODYANDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Blake Cauble, Mitch Darrow, Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Feb 06, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mitchell Darrow mitchell.darrow@russdarrow.com

January 31, 2025

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Employee Rating

Very professional. Always does a great job and very nice staff. Great service and fast More

by STEPHANIEB.1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble, Jonathan Corey, Mitch Darrow, Tony Cesario, Karen Didier, Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Feb 02, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stephanie, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

January 22, 2025

Dealership Rating
Employee Rating

I had a great experience at Russ Darrell. The service department is very knowledgeable of all repairs to be done. My service advisor. Miranda was awesome. They sent me a video when the work w More

by CHRISMCDONALD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble, Jonathan Corey, Mitch Darrow, Tony Cesario, Skyler Steinert, Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Jan 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Chris, and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

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