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Justin Gerg

Overview Reviews (80)

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Justin Gerg

Justin Gerg | Page 7

Service Advisor

Spitzer CDJR St Marys, LLC

846 S St Marys St
St Marys, PA 15857

4.5

80 Reviews

4.5

80 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (80)

80 Reviews of Justin Gerg

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November 21, 2025

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Employee Rating

They really seem to care about their customers even after sale. Service team is very good and keeps you informed letting you know if something needs replaced and why. sale. Service team is very good and keeps you informed letting you know if something needs replaced and why. More

by jvingless

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Annis , Alexis Whitesell

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Nov 24, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Spitzer CDJR St Marys, LLC.

November 18, 2025

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Employee Rating

Always courteous and professional. Explains everything clearly and precise. Always have my warranty and service work done here. Explains everything clearly and precise. Always have my warranty and service work done here. More

by Janelle

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Nov 19, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 18, 2025

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Employee Rating

Always professional and courteous I appreciate the free pick up and delivery service that is offered. pick up and delivery service that is offered. More

by Janelle

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Nov 19, 2025 -

Spitzer CDJR St Marys, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2025

Dealership Rating

Employee Rating

It was great every thing was excellent Justin Gerg was excellent This is the second time I did this excellent This is the second time I did this More

by PAULBREHM33

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Nov 17, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you for choosing Spitzer CDJR St Marys, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 13, 2025

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Employee Rating

Great customer service and has patience with me when my Cherokee seems smarter than me. Cherokee seems smarter than me. More

by sloan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Korn, Jeremy Annis

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Nov 14, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you for choosing Spitzer CDJR St Marys, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 13, 2025

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Employee Rating

Easy to talk to. Were on time and ready for me when I arrived.fixed problem correctly. Were on time and ready for me when I arrived.fixed problem correctly. More

by T_CARN24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 16, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2025

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Employee Rating

Took care of my needs. Very professional. My free oil change and tire rotation went as planned. Very professional. My free oil change and tire rotation went as planned. More

by scottdahl64

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Nov 12, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you for choosing Spitzer CDJR St Marys, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2025

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Employee Rating

Very thorough, covered all the bases, kept me in the loop throughout the maintenance process... throughout the maintenance process... More

by JOGLETREE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alexis Whitesell

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Nov 11, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer CDJR St Marys, LLC. We look forward to having you as one of our valued customers for many more years to come!

November 08, 2025

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Employee Rating

I called to get an appointment and cost for an oil change. Stated year make model and engine. Was told one price. Then the price changed significantly higher with the explanation that the advisor or s change. Stated year make model and engine. Was told one price. Then the price changed significantly higher with the explanation that the advisor or secretary did not ask if the truck was a diesel. Because it was a diesel the cost for an oil change was 3x more. I believe this was a bait and switch. I will not recommend your dealership for sales or service. More

by jcb0

Verified Customer

Recommend Dealer

Other Employees Tagged: Justin Gerg

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Nov 12, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 29, 2025

Dealership Rating

Employee Rating

Everything was excellent Justin kept me informed on what was happening It was a good experience was happening It was a good experience More

by PAULBREHM33

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Oct 30, 2025 -

Spitzer CDJR St Marys, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer CDJR St Marys, LLC.