Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Justin Gerg
Justin Gerg at Spitzer CDJR St Marys, LLC

Justin Gerg

Service Advisor

Spitzer CDJR St Marys, LLC

846 S St Marys St
St Marys, PA 15857

4.3
55 Reviews
4.3

55 Reviews

Write a Review

55 Reviews of Justin Gerg

February 19, 2026

Dealership Rating
Employee Rating

Pleasant to work with and they answered the questions I had. They told me about the newest features. More

by GVOGT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Rodgers, Jordan Nesbitt

Report | Print
Feb 19, 2026

Spitzer CDJR St Marys, LLC responded

It’s great to hear our team provided clear answers and introduced you to the latest features of your Jeep Wagoneer. Thank you for trusting us with your service needs. We look forward to assisting you again.

February 16, 2026

Dealership Rating
Employee Rating

Always professional and courteous. Easy to work with. Spitzter SDJR staff are always professional and courteous. They made the buying process easy and their service staff is always hel More

by chelruss220
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

Report | Print
Feb 17, 2026

Spitzer CDJR St Marys, LLC responded

It’s wonderful to hear Justin and our staff provided a professional, courteous buying process. We’re glad the video updates on your Jeep clarified all aspects of the service. We look forward to welcoming you back for future needs.

February 11, 2026

Dealership Rating
Employee Rating

I needed to make travel arrangements and Justin accommodated me more than expected. He followed up on my vehicles process More

by jstager30
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

Report | Print
Feb 11, 2026

Spitzer CDJR St Marys, LLC responded

We’re happy Justin went above and beyond with your travel arrangements and kept you informed throughout your Ram’s service. Thank you for the five-star review. We look forward to serving you again.

February 09, 2026

Dealership Rating
Employee Rating

Great customer service. Such polite young people. Communication was good, and my car got washed!! It was a really nice, very smooth experience. More

by jgalsick
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

Report | Print
Feb 09, 2026

Spitzer CDJR St Marys, LLC responded

We’re grateful for your 5-star review and pleased you found our staff courteous and communicative. Justin and our team enjoyed giving your Subaru Outback a wash. We’re glad the process was smooth and enjoyable.

February 04, 2026

Dealership Rating
Employee Rating

Well they are attentive and courteous They work on my vehicle in a timely manner More

by FREDWONDERLY
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

Report | Print
Feb 05, 2026

Spitzer CDJR St Marys, LLC responded

We’re glad to hear our team was attentive and courteous while working on your Ram so promptly. Justin and our service staff appreciate your feedback and look forward to taking care of your vehicle again.

January 30, 2026

Dealership Rating
Employee Rating

Great service very polite n helpful Went out of his way to help me n make me comfortable More

by edgerg0
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

Report | Print
Jan 31, 2026

Spitzer CDJR St Marys, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 28, 2026

Dealership Rating
Employee Rating

Kind, considerate, knowledgeable. The video tape of the diagnosis was pretty impressive. Quick ordering of tires and parts. More

by jgalsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Annis

Report | Print
Jan 28, 2026

Spitzer CDJR St Marys, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer CDJR St Marys, LLC.

January 27, 2026

Dealership Rating
Employee Rating

Over paid for a service Had two test done when it should have been one that told the problem paid 360 for that which is high even for a dealership to charge for More

by TIM_DYNE_56
Recommend Dealer
No

Other Employees Tagged: Justin Gerg

Report | Print
Jan 29, 2026

Spitzer CDJR St Marys, LLC responded

Tim, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 23, 2026

Dealership Rating
Employee Rating

SPITZER St Marys is a first class operation. The defect on our 2016 Jeep Cherokee was fixed correctly and the price was reasonable. Highly recommend this dealership. More

by jtrudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bauer

Report | Print
Jan 23, 2026

Spitzer CDJR St Marys, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2026

Dealership Rating
Employee Rating

Over priced, over quoted on things that weren't needed. . Will not be using the maintenance end of that business again. Recommend against... 3+ hours for an oil change More

by JREITZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 24, 2026

Spitzer CDJR St Marys, LLC responded

I am genuinely sorry to hear about your experience, and we appreciate you taking the time to share it. What you described is not the level of service we aim to provide. A long wait for something as routine as an oil change, along with feeling over-quoted or sold services you didn’t feel were necessary, is understandably frustrating. We clearly missed the mark here, and for that I apologize. Your feedback is being taken seriously and will be used to review both our pricing transparency and service time expectations so this doesn’t happen again. If you’re open to it, I would appreciate the opportunity to speak with you directly, better understand what happened, and see if there’s a way we can make this right. Thank you again for your honesty—we’re sorry we let you down. Jason Herbstritt - General Manager - Spitzer St Marys CDJRF

1
2
...
6