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Justin Ford
Justin Ford at Shottenkirk Toyota Granbury
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Justin Ford

Sales Manager

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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3.7
6 Reviews
3.7

6 Reviews

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6 Reviews of Justin Ford

November 20, 2024

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Employee Rating

Please call me regarding my transaction thus far with this dealership. I have a bank asking me to pay a car loan and the dealership has not even delivered the vehicle yet and will not tell me when they’r More

by SCHLETTE_75252
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Barry Schwerdt Jr. , Alan Schwerdt, Tyronne Wells, Tom Wofford

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Nov 21, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

September 12, 2024

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Employee Rating

They add $895 for a maintenance package that I don’t need or want and refuse to take it off price of vehicle. Sales manager was a jerk about it! He was arrogant and had poor listening skills. Ultimately I More

by MIRANDAKOAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Edward Martinez, Tyronne Wells

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Sep 13, 2024

Shottenkirk Toyota Granbury responded

We are sorry to hear that you were not pleased with your experience at our dealership. We believe that the Shottenkirk Care package is a great way for customers to protect their investment when they purchase a vehicle from us. If you would like to discuss your visit further, please contact the General Manager, Barry Jr. Schwerdt at 817-765-1020

June 14, 2024

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Excellent job on all accounts. Staff great when Brooke was busy. Always wash my van More

by cynthiajames120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez, Brooke Pierce

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Jun 17, 2024

Shottenkirk Toyota Granbury responded

cynthia, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

April 23, 2024

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We’ve bought several vehicles from Shottenkirk Toyota Granbury and each time has been a great experience. We never felt pressured in anyway. Denise did a great job. And Tyrone was great as well. Very fri More

by ASHERLEY27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Schwerdt Jr. , David Bone, Derrick Jones, Denise Rand, Tyronne Wells

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Apr 24, 2024

Shottenkirk Toyota Granbury responded

ASHERLEY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 17, 2024

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AMAZING! Great salesman! Helpful, friendly and easy to talk with. Eill continue trading with you. More

by MGALINDO.GUTIERREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Schwerdt Jr. , Derrick Jones, Jason Klein, Lexus Williams

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Apr 18, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

March 17, 2024

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They are absolutely amazing. They get you in there and get you out! You tell them what you want and your budget and they get it right there! More

by HARLEYANNEMARTIN2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aryan Rodriguez, Schuyler Runyan, Tyronne Wells

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Mar 18, 2024

Shottenkirk Toyota Granbury responded

HARLEY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

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