Justin Follow
Justin Follow at EchoPark Automotive Thornton
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Justin Follow

Experience Guide

EchoPark Automotive Thornton

500 E 104th Ave
Thornton, CO 80233

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5.0
56 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

9 yrs, 8 mos

5.0

56 Reviews

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56 Reviews of Justin Follow

November 21, 2024

Dealership Rating
Employee Rating

Clean, welcoming, and great selection of cars to choose from, would recommend to anyone looking for a new or used car More

by TravisP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 19, 2024

Dealership Rating
Employee Rating

We had a really great experience working with Justin. He made everything easy to understand and made the process a smooth as possible! More

by A Triplett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

EchoPark Automotive Thornton responded

Thank you so much for the positive feedback! We are thrilled to hear that Justin provided excellent service and made the process easy for you. We appreciate your business and hope to work with you again in the future!

November 17, 2024

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Salesman almost lost his $#! + when my daughter said she didn’t want the warranty. Pretty much called her crazy. They have good prices, but the business model really incentivize More

by Ddale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

EchoPark Automotive Thornton responded

Hi there, we apologize for any negative experience you had with our salesman. Our top priority is providing exceptional service and respecting our guests' decisions. We appreciate your feedback and will take steps to ensure our warranty process is presented in a respectful and non-pressuring manner. Thank you for choosing us for your purchases.

November 13, 2024

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This is the second vehicle I’ve purchased from EchoPark, in the past 8 years. I continue to have a positive overall experience. Great selection of vehicles and incredible support team to ensure a smooth and More

by Jacqueline.cherkas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2024

EchoPark Automotive Thornton responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

October 27, 2024

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I highly recommend echo Park for your car purchases because the lot has a great inventory to choose from, and the building is clean and the employees are very helpful and nice. Also I recommend talking More

by Jonnylucky42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

EchoPark Automotive Thornton responded

Thank you for your kind words and recommendation! It's our goal to provide a great selection and exceptional service, so we're thrilled to hear about your positive experience with Justin. We can't wait to help you find your next car at Echo Park. Thanks for choosing us!

October 18, 2024

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Employee Rating

I came in wanting to simply look at one of the used vehicles on the EchoPark lot and ended up leaving with a new vehicle! Not only was the customer service from every person in the Thornton lot accommo More

by Brebisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

EchoPark Automotive Thornton responded

We are thrilled to hear that you had a great experience at EchoPark Thornton! Our team is dedicated to providing exceptional customer service and we are so glad to hear that Justin was able to exceed your expectations. Thank you for choosing us for your new vehicle, we truly appreciate your business!

October 15, 2024

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They are super easy to work and the selection on lot was huge! Made it very easy to find a car. More

by Ashley T
Purchase Time
Recommend Dealer
Yes
Nov 05, 2024

EchoPark Automotive Thornton responded

Thank you so much for your kind words! We strive to make the car-buying process as simple and convenient as possible. We're glad you had such a great experience with us!

October 14, 2024

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Employee Rating

Justin was professional and courteous. He listened to our needs. After a number of tests drives, Justin assisted in finding the right vehicle. More

by THK
Purchase Time
Recommend Dealer
Yes
Nov 05, 2024

EchoPark Automotive Thornton responded

Thank you for sharing your experience with us, we are thrilled to hear that Justin provided you with such exceptional service and helped you find the perfect vehicle. Our team strives to exceed our customers' expectations and we are glad we were able to exceed yours.

October 12, 2024

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Employee Rating

Justin was a great help getting me into this vehicle. Richard was also a great help, finding the correct car to fit my needs. Will definitely come back when searching again in the future. More

by Kammillerwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lagano

Nov 05, 2024

EchoPark Automotive Thornton responded

Thank you for your kind words! We're so glad Justin and Richard were able to assist you in finding the perfect vehicle. We truly value your business and look forward to helping you again in the future. Happy driving!

October 08, 2024

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Employee Rating

They were very professional and helped out a lot. They were kind and easy to work with. More

by monkeyboy0129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

EchoPark Automotive Thornton responded

Thank you for your kind words! We strive to provide exceptional professionalism and excellent customer service. We are glad to hear that we were able to assist you and make your experience easy and pleasant. Thank you for choosing us!

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