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Justin Erwin
Justin Erwin at Tenvoorde Ford
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Justin Erwin

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Justin Erwin

October 13, 2024

Dealership Rating
Employee Rating

They took care of an issue and figured how to use a warranty to cover it More

by gfierrofine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Oct 15, 2024

Tenvoorde Ford responded

Thank you for sharing your experience! We're glad to hear that our team at Tenvoorde Ford was able to resolve your issue and effectively utilize your warranty. Your satisfaction is our priority, and we appreciate your feedback!

October 12, 2024

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Employee Rating

Everyone was very polite - made car buying a nice experience. Made sure we had everything we needed and kept us informed on what was happening More

by onecentsmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie Tenvoorde, Mike Asperheim, Barry Jensen, George Hartley, Mike Warren, Dan Lochner, Maddi Johnson, Tim Stueve, JAMES GEDDE

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Oct 15, 2024

Tenvoorde Ford responded

Thank you for your kind words! We're thrilled to hear that your car-buying experience at Tenvoorde Ford was pleasant and that our team kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

October 10, 2024

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Employee Rating

I've always had wonderful services from your service. Always pleasant and helpful.They were incredibly receptive to my questions. More

by Kedir Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asperheim

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Oct 11, 2024

Tenvoorde Ford responded

Thank you for your kind words, Kedir! We're thrilled to hear that you consistently receive wonderful service from Tenvoorde Ford. Our team is always here to help and answer any questions you may have!

September 22, 2024

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Employee Rating

Service was quick and cost was as quoted. Always have service done here when in the area. More

by mhawkinsfamily
Recommend Dealer
Yes
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Sep 24, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you had a quick service experience and that the cost met your expectations. We appreciate your loyalty and look forward to seeing you again at Tenvoorde Ford!

September 22, 2024

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Employee Rating

Good fair good fair good fair good fair good good good fair fair good good More

by ihunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Sep 24, 2024

Tenvoorde Ford responded

Thank you for the 5-star rating! We appreciate your support and look forward to serving you again at Tenvoorde Ford!

September 16, 2024

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Employee Rating

I was very satisfied with the service and the communication. I will continue to come back. More

by tbroquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Sep 17, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're happy to hear you were satisfied with the service and communication. We look forward to seeing you again!

September 16, 2024

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Employee Rating

My experience is that Tenvoorde lies and exaggerates issues to try and make you spend more money. I reached out to Tenvoorde with my concerns and they ignored me. More

by reneet4444
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin from service

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Sep 17, 2024

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 15, 2024

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Employee Rating

They are very courtesy professional they did an excellent job on changing oil and review of the vehicle and what needs to be completed in the future More

by meyer.floyd.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Sep 16, 2024

Tenvoorde Ford responded

Thank you for your feedback, Floyd! We’re glad to hear you received courteous and professional service, and that the oil change and vehicle review were handled well.

September 01, 2024

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Employee Rating

Great service, fast friendly efficient all the way around from the advisors, technicians and managers. More

by nathan.voigt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Chad Williams, Mike Asperheim, Barry Jensen, Mike Warren, Kris Culhane, Dan Lochner, Maddi Johnson, Tim Stueve , Nathan Voigt, Chase Olson

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Sep 01, 2024

Tenvoorde Ford responded

Thank you, Nathan! We’re glad to hear that you had a great experience with our team. Your feedback is much appreciated.

September 01, 2024

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Employee Rating

Your team performed 4 recalls and put on our new top in just a few hours! Awesome job and then y’all brought the soft top to our house. Amazing service! Many thanks More

by scottstockmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Chad Williams, Mike Asperheim, Barry Jensen, Kris Culhane, Maddi Johnson, Tim Stueve, Jessica Corbin , Jade Anenson

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Sep 03, 2024

Tenvoorde Ford responded

Thank you for the kind words, Scott! We’re thrilled to hear that we could efficiently handle the recalls and install your new top so quickly. It’s great to know that our team’s efforts made your experience exceptional. If you need anything else, feel free to reach out. We’re here to help!

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