Justin Dwyer
Justin Dwyer at DePaula Ford
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Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.6
687 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

24 yrs, 3 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.6

687 Reviews

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687 Reviews of Justin Dwyer

October 31, 2024

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Employee Rating

Easy to get in. Very pleasant to chat with and knows about lot about service More

by MARKIMP17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

October 30, 2024

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Employee Rating

Very welcoming staff, also my service technician was very thorough with his video and pointed a few things out that need to be taken care of in the future, More

by isca1234.sm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood, Josh Halse

October 26, 2024

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Employee Rating

This was my first service here and the customer service was great! There estimate on when my car would be ready was spot on which I really appreciate! I wish you would put chairs outside for people to wai More

by Mischa.forest
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

October 25, 2024

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Employee Rating

The truck was serviced very quickly, my wait time was shorter than expected- and it was no cost. More

by GREENEBRIAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

October 19, 2024

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Employee Rating

Excelente atención de Luis correa y buena comunicación durante el servicio en todo momento gracias More

by ARNIASLUGO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

October 17, 2024

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Employee Rating

Very satisfied with the explanation of the issue with my car and the periodic updates on the progress of the repair. More

by cjp
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

October 14, 2024

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Employee Rating

Chase and Justin are excellent. The whole team does an amazing job ensuring a smooth process and provides ultimate flexibility and the highest level of customer service! Chase is t More

by CCONWAY4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Newell , Chase

October 14, 2024

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Employee Rating

Lenny is always the same… Kind, Friendly, Respectful and Professional. It’s always a pleasure working with him. More

by CANTEY1220
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

October 10, 2024

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Employee Rating

All reps here extremely pleasent and caring. I explained how we were from Georgia, took our car in on short notice with no guarantees, and the work was done thankfully very quickly. I would high More

by Steven
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa

October 09, 2024

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Employee Rating

Amazing staff to work with. We had an issue that got resolved immediately and in a timely matter without hesitation More

by RIDDELLVXL892
Service Price Transparency
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Recommend Dealer
Yes
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