27 Reviews of Justin Crusel
June 25, 2026
What a great experience! Justin made it so much fun which is exactly what a large purchase such as a vehicle should be. The entire team at "the ward" treated us in a friendl Justin made it so much fun which is exactly what a large purchase such as a vehicle should be. The entire team at "the ward" treated us in a friendly and respectful manner. I would highly recommend them for your next vehicle purchase. I feel that my pre-owned purchase is a quality vehicle. More
Other Employees Tagged: GM and Jeff
June 06, 2026
I have purchased several cars in my lifetime and have to say that our experience with Val Ward has been nothing short of excellent in all areas. From the time we set foot on the dealership property, my wife say that our experience with Val Ward has been nothing short of excellent in all areas. From the time we set foot on the dealership property, my wife and I were treated in a friendly, no pressure manner by Justin Crusel with all questions answered honestly. Five stars earned by all. More
Other Employees Tagged: Lisa
March 20, 2025
Great people to work with in finding a car. Justin took the time to video chat with me on a vehicle I found online at their dealership. We looked over the vehicle together and the only issue we Justin took the time to video chat with me on a vehicle I found online at their dealership. We looked over the vehicle together and the only issue we could find they were willing to take care of. Great team at Val Ward Cadillac. Especially thanks to Justin Crusel! More
February 07, 2025
Justin Crusel is our go to guy. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. We have referred him to some of our friends. We have always had great service at Val Ward. Service Dept has always done a great job. Everyone is very nice, always greets you with a smile. Lisa is always so pleasant and walks you through the process so you understand what you just signed before you left. So glad we found Val Ward when we moved to Ft. Myers 12 years ago! You are definitely our go to dealership. More

