Justin Cohen

Was in need of immediately purchasing used car for our daughter due to an at fault driver totaling her vehicle. Attempted to work with multiple dealerships in the Charleston Area, only to be increasingly daughter due to an at fault driver totaling her vehicle. Attempted to work with multiple dealerships in the Charleston Area, only to be increasingly frustrated (its on the lot...make appointment to see it, show up and its suddenly sold, although the dealership claims they placed hands on the vehicle 2 hours ago...but they are more than happy to show you something different at a higher price (happened twice), the online advertised price doesnt include the lo jack, paint / fabric protection plan that you must buy, must finance, or have a trade to get the advertised price, etc, Enter Starling Chevrolet in Mt P. They had a couple vehicles we were interested in. I called and talked to Cornelius, he assured me the vehicles were on the lot, and there were not any dealer adds, or contingencies to the advertised price. Made appointment to take a look at a couple vehicles we were interested in. Initially worked with Justin, and then with Jarrett. 100% satisfied. No pressure at all, take your time looking things over, take all the time you need on a test drive, answered all of our questions, and promptly provided competitive OTD pricing on the 2 cars we were interested in. After visiting Starling Chevrolet, made the mistake of driving across town to look at another car with the typical dealer antics (car had been on lot for 3 months and they were not budging on price, and had $2000 worth of addons to their advertised price). Needless to say we returned to Starling a couple hours later to make our purchase from them. Again, Jarrett who sold us the car, Justin who initially helped us out, Rich the sales Manager, and Cornelius who we initially talked to and ended up being our finance manager made things very easy, transparent, and they didnt play games. I can only speak to buying used cars based on our experience, but if they have a car on the lot you are interested in, you need to go there. More

by justinnsonya Verified Customer Verified Customer

Report | Print

Amazing service as always. Justin is the man. Customer for life for sure. Thank you all Justin is the man. Customer for life for sure. Thank you all More

by RWEBBER3 Verified Customer Verified Customer

Report | Print

Starling is the best. Great knowledgeable staff. They are very professional and always willing to go the extra mile for the customer. Great knowledgeable staff. They are very professional and always willing to go the extra mile for the customer. More

by JOHNSONBENJAMIN91 Verified Customer Verified Customer

Report | Print

I have bought 5-6 vehicles in my life and this was by far my best experience, dealing with Starling team. Especially Justin Cohen. I feel like family with the team. I look forward to dealing with them mo far my best experience, dealing with Starling team. Especially Justin Cohen. I feel like family with the team. I look forward to dealing with them more in the future. More

by woody.sons Verified Customer Verified Customer

Report | Print

Easiest transaction ever . The sales staff is very pleasant and professional. I would highly recommend this dealership to anyone looking for a quick and reliable experience. An The sales staff is very pleasant and professional. I would highly recommend this dealership to anyone looking for a quick and reliable experience. And loved the popcorn! More

by mctilley62 Verified Customer Verified Customer

Report | Print

I purchased my truck in May from Starling. From the salesman to the manager and now my first service was outstanding. Mike took care of a recall and an oil change and tire rotation in a timely From the salesman to the manager and now my first service was outstanding. Mike took care of a recall and an oil change and tire rotation in a timely fashion. From top to bottom Starling Chevrolet has been a home run. More

by Drauz24 Verified Customer Verified Customer

Report | Print

Starling Chevrolet and Mr. Patnaude were excellent from start to finish. Top notch service, every time. Patnaude were excellent from start to finish. Top notch service, every time. More

by jh80eight Verified Customer Verified Customer

Report | Print

Norman and Justin made the sales process hassle-free and quick. They are very knowledgeable and professional. quick. They are very knowledgeable and professional. More

by blantons1234 Verified Customer Verified Customer

Report | Print

It is shocking how good the customer service is at Sterling. Two examples - I bought a vehicle this past week. Norman Sasnett met us at the door. I’ve known Norman a long time and can genuinely say he Sterling. Two examples - I bought a vehicle this past week. Norman Sasnett met us at the door. I’ve known Norman a long time and can genuinely say he is exactly what he portrays. Knowledgeable. Super helpful. And - most importantly- straight-up. Honest. Real. He is the reason my wife and I went to Sterling this past week (December 2024). Justin Cohen and Norman made it incredibly easy and efficient. Another example - While we were waiting for paperwork, I posed a service-related question. Michael Patnaude was beyond helpful. Without getting into the details, Michael also went way above and beyond. Helped me out a lot. Overall - this is the best experience I have ever had buying a vehicle. To the owners of Sterling - hats off to your amazing staff. It is people like Norman, Justin, and Michael that make your dealership one of the best in South Carolina. More

by Andrew Verified Customer Verified Customer

Report | Print

What a fantastic experience. Jarrett and the entire sales and service team made the process of buying our first diesel work vehicle smooth as glass. His patience explaining the f Jarrett and the entire sales and service team made the process of buying our first diesel work vehicle smooth as glass. His patience explaining the features of the vehicle combined with the efficiency and pleasant personalities of the sales & management team, Joe, Dan and the finance office made this the easiest vehicle purchase we've ever made. We're on our second Starling vehicle now and cant wait to recommend them to even more of our friends and family. This is what the perfect car buying experience is like! More

by INFO@EVENTSBYLIVE.COM Verified Customer Verified Customer

Report | Print