Justin Britt
Justin Britt at Lou Sobh Kia

Justin Britt

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of Justin Britt

January 17, 2026

Dealership Rating
Employee Rating

Always great service and even better attitude, always helpful Justin makes me feel loyal to Lou Sobh with his personal touch More

by PETEMIR
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt

Jan 21, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re thrilled to hear Justin’s personal touch and helpful attitude make your visits enjoyable. We appreciate your loyalty and look forward to serving you at Lou Sobh Kia for years to come!

January 05, 2026

Dealership Rating
Employee Rating

Great service. Everything is always completed quickly, efficiently, and for a fair price. Thank you! More

by yazs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re so glad to hear that you consistently receive quick, efficient service at a fair price. Your trust means a lot to us, and we look forward to continuing to provide you with great service in the future.

January 02, 2026

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As always great service, fast and no issues. Very good service department and dealership. Recommend them very highly! More

by Tsav10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Harald Hagen

Jan 05, 2026

Lou Sobh Kia responded

Thank you so much for your review! We are thrilled to hear that you had a positive experience with us. We appreciate your continued support and look forward to seeing you again!

January 01, 2026

Dealership Rating
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Jeremy got my van right in line to have a flat tire repaired, without an appointment. Christian shuttled me over to shopping center and returned for me when van was ready. Great service! More

by rkb917fla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Harald Hagen

Jan 14, 2026

Lou Sobh Kia responded

Thank you for sharing your experience! We’re glad Jeremy was able to get your van taken care of quickly, even without an appointment, and that Christian made the shuttle service smooth and convenient. We appreciate you choosing Lou Sobh Kia and are happy to hear the service was great!

December 28, 2025

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Employee Rating

Alexis and Blake were great to work with Professional, pleasant, responsive and very easy to work with More

by GinaG
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt

Jan 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We’re glad to hear Alexis and Blake made your experience pleasant and easy. We appreciate you choosing Lou Sobh Kia and hope to see you again!

December 27, 2025

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Very polite and helpful! . They were very knowledgeable. Clean environment and they were very professional.. More

by denisewgee
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Lou Sobh Kia responded

Thank you for the great feedback! We’re glad you found our team polite, knowledgeable, and professional. We appreciate you choosing Lou Sobh Kia and look forward to serving you again!

December 16, 2025

Dealership Rating
Employee Rating

The service was great and the waiting time was not long; as soon as I got there, they told me what was going to be done and everything was crystal clear. More

by mjmolinadelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Harald Hagen

Dec 19, 2025

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud that our team is showcasing their awesome communication skills!

December 15, 2025

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Professional, knowledgeable. All about customer service. On time no trickery. Honest. Don't feel like you are being taken for a ride. More

by brisker40
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Harald Hagen

Jan 15, 2026

Lou Sobh Kia responded

Thank you for sharing your experience with us. Our team works hard to provide honest, transparent, and customer‑focused service, so it’s wonderful to hear that this came through during your visit. We’re glad you felt confident and well taken care of throughout the process. We truly appreciate your trust in Lou Sobh Kia and look forward to serving you again!

December 09, 2025

Dealership Rating
Employee Rating

I love how they always greet me warmly upon pulling into the service garage and walk me back to their desk. The waiting area is clean and comfortable with free coffee and water. Service has always been fast More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Lou Sobh Kia responded

Thank you so much for taking the time to share your feedback with us. We appreciate your patronage and value your business! Regards, Harald Hagen Service Manager

December 08, 2025

Dealership Rating
Employee Rating

Drop car off for service and was immediately greeted by Jeff C. Car was done on time and price was same as quoted. Great customer service!! More

by cathywitterskelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Harald Hagen

Dec 19, 2025

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud to have Jeff on our team here and look forward to helping you again in the future for all your vehicle needs!

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