Justice Mogano | Page 30

Wonderful buying experience at Otto BMW My husband and I had never owned a BMW before but were in the market for a new car so included Otto's BMW in our search. We had good experiences at a My husband and I had never owned a BMW before but were in the market for a new car so included Otto's BMW in our search. We had good experiences at all of the different car dealerships but were most impressed by the friendliness and knowledge of the staff at Otto's. We were especially impressed with our sales associate, Justice Mogano. When taking us out to test drive the car, he seemed to intuitively respond to all of our questions and concerns without our having to ask!! He was extremely knowledgable about the car, yet had a very nice, casual manner about him, so that we felt very comfortable, and not pressured to commit to anything. Upon delivery of the car Justice had prepared all of the paperwork in advance, so that compared to other buying experiences we've had, this one was the smoothest and quickest! Even post sales Justice has followed up to make sure all is going well with our new BMW. We were also impressed with Ben Spezialetti at BMW genius, and feel confident that all of our questions will be answered. More

Helpful 0

Report | Print

Not willing to deal-consistently higher than other dealers It's no news that BMW sales are in a slump & that the manufacturer is pushing their dealerships to boost sales. The laws of supply & demand don't appl It's no news that BMW sales are in a slump & that the manufacturer is pushing their dealerships to boost sales. The laws of supply & demand don't apply at Otto's. Don't expect a good deal from them. In fact, they are usually the most expensive when doing price comparisons. Save money, go elsewhere. More

Helpful 2

Report | Print

Otto's BMW Represents The BMW Brand Extremely Well I like cars and am moving in and out of them quite a bit. I have an acceptable loss ratio for each deal that is based off whole sale numbers. I realiz I like cars and am moving in and out of them quite a bit. I have an acceptable loss ratio for each deal that is based off whole sale numbers. I realize a Dealer must make money so I have a realistic number above whole sale pricing that I do not bend on. The most important aspect for me is price. Once I have that part of the deal in check I concentrate on terms and details. I do not like to chase people for answers and expect the back end of the deal be taken care of. Justice Mogano leaves nothing to chance. I was kept informed every step of the way . . . . .to the Deal's end. Service after the Deal has been excellent as well. Otto's BMW runs a very professional operation and pays attention to detail. I would recommend them for new or used car purchases. I also appreciated the fact Justice knew more about the "M" cars than I did which is not always the case. Five stars for my whole experience with Otto's. More

Helpful 0

Report | Print

Justice Mogano goes above and beyond again We have been customers of Otto's for many years. Our sales experience is always exceptional due to the fantastic service provided by Justice Mogano. M We have been customers of Otto's for many years. Our sales experience is always exceptional due to the fantastic service provided by Justice Mogano. My most recent transaction was difficult due to a number of factors, none of which were a reflection of Otto's. Justice, however, provided exceptional service working with several different departments on my behalf to ensure I was able to purchase the vehicle I wanted, at a price point that was manageable. He is extremely professional, knowledgeable, and an all around nice person. I would highly recommend him to anyone looking to make a purchase. More

Helpful 1

Report | Print

Went above and beyond in helping me buy my car I had a great experience working with Justice to buy my car. I'm from a different state and wanted to purchase a Certified car in their inventory. My I had a great experience working with Justice to buy my car. I'm from a different state and wanted to purchase a Certified car in their inventory. My state's laws did not make the process easy, but Justice helped me every step of the way. He, along with Rose, went above and beyond in helping me buy the car and getting it registered in my state. I can't recommend Justice and Otto's enough and am glad I was able to work with them on this purchase. More

Helpful 2

Report | Print

Great experience Just purchased my new car from Justice with assistance from Patrick. They were both excellent and answered every question I had with patience and exp Just purchased my new car from Justice with assistance from Patrick. They were both excellent and answered every question I had with patience and expertise. I would definitely recommend this dealer to anyone looking for a car---Bobby More

Helpful 0

Report | Print

Great Experience with Otto's Nothing but great things to say about my purchase from Otto's. Extremely professional and responsive; the entire process took only a few days. No game Nothing but great things to say about my purchase from Otto's. Extremely professional and responsive; the entire process took only a few days. No games with the price--gave me a great quote right from the start, took care of all my requests, and had me in and out at pickup as quickly as possible (I test drove the car at another dealership, and THAT process took longer than when I actually purchased at Otto's, with all the paperwork, etc.). One thing was still "Owed" under my contract, and it was taken care of within a few days. Great experience! More

Helpful 2

Report | Print

Recent 7 Series Purchase I just purchased a 2014 7 Series from Otto's BMW, and worked with client advisor Justice Mogano. I was very impressed with Justice's level of profess I just purchased a 2014 7 Series from Otto's BMW, and worked with client advisor Justice Mogano. I was very impressed with Justice's level of professionalism and dedication to a stellar customer experience. I can't say this is something I have always experienced when purchasing from other dealers, and I have purchased MANY cars over the years. Justice was efficient with the process and knowledgeable about the various financing options. I would highly recommend Otto's BMW, and would unquestionably recommend working with Justice Mogano. More

Helpful 1

Report | Print

We recently purchased a certified pre-owned BMW at Otto’s BMW and had a great experience. Our sales client advisor, Justice Mogano, was a pleasure to work with providing us with a no-pressure and very profes BMW and had a great experience. Our sales client advisor, Justice Mogano, was a pleasure to work with providing us with a no-pressure and very professional experience. To be honest, Justice exceeded our expectations with his responsiveness and follow through to every question/email that we have had, even after the purchase. He is very thorough and knowledgeable about BMWs. We would, without hesitation, recommend Otto’s to others looking to purchase a BMW and would recommend asking for Justice Mogano. Very happy with our car buying experience. More

Helpful 1

Report | Print