Junior Segui

Normally I am told what services my car needs next and normally I get a video revamping what was done. Neither were done this time around. normally I get a video revamping what was done. Neither were done this time around. More

by TRACEYANNHOLLOWAY86 Verified Customer Verified Customer

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Started out well, and issues came up with regards to they only had one fob for the Nissan frontier the description on the paperwork was wrong and it would cost me additional money to get a fob for the N they only had one fob for the Nissan frontier the description on the paperwork was wrong and it would cost me additional money to get a fob for the Nissan set up an appointment we went and were told that the person was there but left do not think I would recommend that Dealership as I indicated it started off well to relay the situation for this review. I leave this as it is. I need to find another Nissan dealer to service the vehicle. More

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Johnathon is great. Very helpful, nice and informative. Will recommend and return for future services. Very helpful, nice and informative. Will recommend and return for future services. More

by VICTOR M. Verified Customer Verified Customer

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I bring my 2013 Rogue to Napoli for basic maintenance and tires to keep it running smoothly. tires to keep it running smoothly. More

by RGW9354 Verified Customer Verified Customer

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Always great service at Nissan of Milford, that’s why I come here to bring my car. come here to bring my car. More

by Jeanette.alicea Verified Customer Verified Customer

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Exceptional services. I have leased at least 4 rogues with Napoli Nissan. Great sales department . Ricky is my guy.. always delivers . The service department is phenomenal I have leased at least 4 rogues with Napoli Nissan. Great sales department . Ricky is my guy.. always delivers . The service department is phenomenal.. always ready to help Luis and Jr.. my go to guys. 10/10 More

by NOELITTA.TAILIAM Verified Customer Verified Customer

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Service department is very professional, They answered all my concerns and went over all requested checks all my concerns and went over all requested checks More

by GYMIJAM Verified Customer Verified Customer

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The service department is very professional and helpful. This whole dealership is wonderful and a pleasure to work with. I buy all my cars from Napoli. This whole dealership is wonderful and a pleasure to work with. I buy all my cars from Napoli. More

by lynch2300 Verified Customer Verified Customer

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Perfect. Great hospitality, better people. I was stuck working there for hours and I was adequately helped. Great hospitality, better people. I was stuck working there for hours and I was adequately helped. More

by Teej Scalia Verified Customer Verified Customer

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Service failed to put the correct oil in my car and then insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minim insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minimum 0-30 and that’s for when you live in the north pole. It’s approaching winter and they are killing my engine with this oil that is too thin, it does not properly stick to the components causing excess wear to the engine because of the extra metal on metal contact. While I tried to resolve the issue and speak with the service manager he would not come out and speak to me, they also kept talking about this book which has every piece of info they need for oil changes but would not show me in the book what oil my car actually takes, the service manager kept telling one of the service advisors what to say instead of talking to me directly, coward. Then the service advisor i was talking with insisted that the 0-20 oil in the car was synthetic after they had originally told me it was conventional, they asked what oil i wanted in the car and i said 5-30, and he looks at me and goes “so you wanted full synthetic?” No i don’t i just want 5-30 oil in the car. So you don’t stock conventional 5-30 oil? And you guys call yourselves a dealership with service quality awards so act like it. So you guys claim to do oil changes on all models but then fail to do any of them correctly, and then lie to customers because you want to be cheap. Definitely deserve those awards i guess. More

by YourBiggestHater Verified Customer Verified Customer

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