Junior Johnson

Sold a certified pre owned Cadillac to us and specifically said drivetrain was covered for one year because it was pre-certified. It had 85,000 miles on it. Less than 90 days and the rear differe specifically said drivetrain was covered for one year because it was pre-certified. It had 85,000 miles on it. Less than 90 days and the rear differential clutch pump goes out. That is part of the drive train and they would not honor it. It wouldn’t bother me so bad if that had not been one of their selling points. Liars the whole lot of them. Anything to get the sale. Will never do business there again. More

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Trey was a pleasure to work with! No pressure and super helpful. Greatest buying experience I’ve had so far! No pressure and super helpful. Greatest buying experience I’ve had so far! More

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Best car buying experience EVER! ! Honest, upfront pricing. The people and atmosphere were great. Trey was incredibly helpful!! I highly recommend Trey and Step One Automotive!! ! Honest, upfront pricing. The people and atmosphere were great. Trey was incredibly helpful!! I highly recommend Trey and Step One Automotive!! More

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Latoya was very patient and kind. Helped us find the perfect vehicle for my wife. Helped us find the perfect vehicle for my wife. More

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Latoya was so kind and patient with us while we decided on the right fit for us. on the right fit for us. More

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We initially found the vehicle we wanted on CarGurus and it was located at Buick GMC Fort Walton Beach. We had never been to this dealership before because we live in Molino, Florida, approximately 1.5 hour it was located at Buick GMC Fort Walton Beach. We had never been to this dealership before because we live in Molino, Florida, approximately 1.5 hours away and had been purchasing vehicles locally in Pensacola. That all changed with the customer service we received from our Sales Consultant, Latoya Thompson to the Sales Manager Junior Johnson, and finally with the culmination of the Finance Manager, Becky Carr. We will make the three hour round trip drive for any of of future vehicle purchases as well as any service needs our vehicles might require. All dealerships need to emulate their customer service methodologies ensuring 100% customer satisfaction. More

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Trey Hill and the acting manager Junior Johnson was an awesome team to work with today. This was the fastest, easiest and most pleasant buying experience I’ve ever had. I highly recommend these guys at Ca awesome team to work with today. This was the fastest, easiest and most pleasant buying experience I’ve ever had. I highly recommend these guys at Cadillac Fort Walton Beach. More

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Trey Hill took his time with us and made sure we found our perfect vehicle. This was by far the best experience we have ever had. Will Definitely be back to see him for our future automotive needs! our perfect vehicle. This was by far the best experience we have ever had. Will Definitely be back to see him for our future automotive needs! More

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Got in contact with Macey about buying a new truck and drove from PA to pick it up. 17hr drive was totally worth it. Macy, Junior and Kim went well above and beyond expectations! Amazing customer service drove from PA to pick it up. 17hr drive was totally worth it. Macy, Junior and Kim went well above and beyond expectations! Amazing customer service and great quality vehicles! Will definitely make the drive again for future purchases!! More

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Awesome sales person, will really work to help you make your car dreams come true. Knowledge of product is beyond amazing. Biggest like was no hassling and his willingness. your car dreams come true. Knowledge of product is beyond amazing. Biggest like was no hassling and his willingness. More

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