Juljan Imeraj
Juljan Imeraj at Herb Chambers Toyota of Auburn
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Juljan Imeraj

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
141 Reviews
4.9

141 Reviews

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141 Reviews of Juljan Imeraj

February 01, 2025

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Employee Rating

I had an issue with a vehicle I purchased at Herb Chambers Toyota in Auburn and my salesman Joel and Sales manger Dmitri worked continuously until I was satisfied with the outcome More

by magovoni227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Amazing experience today at Herb Chambers Toyota of Auburn. Julian was fantastic. In and out for my 10 k service. Highly recommend him. More

by Trimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2025

Dealership Rating
Employee Rating

Service center consistently states their inspection sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you canno More

by Jason Z
Service Time
Service Communication
Recommend Dealer
No
Jan 27, 2025

Herb Chambers Toyota of Auburn responded

Jason, I'm disappointed to hear about your repeated experiences with our service center. We strive for transparency and reliability, so it's concerning that we've fallen short in communication and service delivery. Your feedback is valuable and will be reviewed with our team so we can take steps to improve our processes where needed. If there are any outstanding concerns you'd like to discuss, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

January 24, 2025

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Employee Rating

Great service! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! More

by Dxpinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Herb Chambers Toyota of Auburn responded

Hi DX.Pinto! We're delighted to hear that you had a "wow" experience with our team at Herb Chambers Toyota of Auburn! Thank you for sharing your feedback and appreciating the transparency in our service process.

January 03, 2025

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Employee Rating

Good people,good thernichians,take good care of myRv4. finish on time and fast,excellent work More

by Zenquisjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Herb Chambers Toyota of Auburn responded

Zenquisjuan, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for the five-star rating! - Herb Chambers Toyota of Auburn

December 14, 2024

Dealership Rating
Employee Rating

We can't say enough how attentive and quick to his tasks about Juljan at Herb Chambers Toyota of Auburn. Juljan never fails to show his professionalism and effort to make the service smooth and troubles fr More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing such a wonderful review about your experience at Herb Chambers Toyota of Auburn! We're delighted to hear that Juljan and our team have consistently provided attentive and professional service. Your kind words mean a lot, and we'll be sure to pass them along. Merry Christmas from all of us here!

December 13, 2024

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Employee Rating

Always very happy with the service that I receive at Herb Chambers Toyota of Auburn. I will never bring my car anywhere else! Everyone is so kind and welcoming and always make sure that I am taken care of! More

by RaffyD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn consistently provides you with excellent service. Thank you for your loyalty and kind words!

December 11, 2024

Dealership Rating
Employee Rating

Professional and courteous person and he explained in detail about the service required for my vehicle and also offered another 2 years of oil change which I will take advantage of later. More

by Lucillemu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Dat (Brian) Le

Dec 11, 2024

Herb Chambers Toyota of Auburn responded

Lucillemu, we're delighted to hear about your positive experience at Herb Chambers Toyota of Auburn! It's great that our team provided detailed explanations and offered you additional services. We look forward to seeing you again for those oil changes!

December 08, 2024

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Employee Rating

A little early for a 15K service and was promptly and courteously dispatched. Out the door in 45 mins. Past service appointment have not been as quick.for understandable reasons. This is a milestone. Sho More

by GetNUpThere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your recent service visit at Herb Chambers Toyota of Auburn was efficient and pleasant! It sounds like Saturday mornings might be the perfect time for you. Thanks for sharing your experience with us!

December 07, 2024

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Employee Rating

I had my 15k maintenance done plus synthetic oil. It was a busy Saturday morning and my advisor (the only one this morning) had everything done in a timely manner. Excellent service. More

by mikeboylan193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Herb Chambers Toyota of Auburn responded

Mike, we're delighted to hear that your maintenance visit went smoothly at Herb Chambers Toyota of Auburn. Thank you for the kind words about our service team!

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