Julissa Alejandro

I had been putting off a major service because I was dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we f dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we found something else” calls. She gave me realistic timelines and even split the invoice by priority items and can-wait items. I did the essentials first and booked the rest for next month. The transparency and flexibility made it feel like I was working with a trusted advisor — not just a service desk. Vanesa is the reason I’m sticking with this location. More

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