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Julio Velasquez
15 Reviews
15 Reviews
Write a ReviewDealership Experience
1 yr, 11 mos
Languages Spoken
English
Spanish
15 Reviews of Julio Velasquez
Verified Customer
August 04, 2024
This is our first experience owning a Lexus. From the point of sales to purchase it was an excellent experience. Julio was very personable; knowledgeable and patient as we did a few test drive From the point of sales to purchase it was an excellent experience. Julio was very personable; knowledgeable and patient as we did a few test drives. He also reviewed how to use the vehicle before we took it home. We are very glad we purchased the Lexus NX350 hybrid. It is an intuitive well built vehicle. The folks at Northside Lexus are all very helpful and friendly. We would highly recommend working with Julio. More
by JR
June 18, 2024
In 2015 we purchased our ES350 from Northside and had a very good experience and service. Relationships with returning customers does not appear to be a corporate goal/objective with Northside. Would not very good experience and service. Relationships with returning customers does not appear to be a corporate goal/objective with Northside. Would not match a written offer on our 2015 ES350 sight unseen. Northside inspected the car with very low mileage, relatively new Michelin tires and a recent total brake job. Northside found no issues or problems with the car, but still refused to match the offer. Within 2 days, Northside posted our used car on their website with a 53% markup and it appeared to have sold in less than 2 weeks. We paid full MSRP, took possession and are happy with our 2024 RX350. Our bad judgement was wanting to buy the car within a week before our vacation and not waiting until we returned and shopped around with other dealerships. My whole business career was based on relationships which I valued very highly and matching a written offer would have been good. More
by DanK
Other Employees Tagged: Darrell Kennedy
May 31, 2024
Northside Lexus is a top notch dealership! Buying a car from them was a low pressure, very easy process. My only complaint is there is not a changing table in the restroom to change your baby. Buying a car from them was a low pressure, very easy process. My only complaint is there is not a changing table in the restroom to change your baby. Other than that I would definitely recommend buying from them. More
by laura.j.myers1
Other Employees Tagged: Jeff Cullingford
May 30, 2024
excellent seevice ! !!!Dough was very kind and he spend a lot of time explaining us all the process on buying my new car and also my husband’s car. !!!Dough was very kind and he spend a lot of time explaining us all the process on buying my new car and also my husband’s car. More
by marielosboza
Other Employees Tagged: Melissa O'Connell, Doug Tosh, Chris Sanchez, Mason Wroten
May 10, 2024
Fantastic dealership experience: impeccable service, knowledgeable staff, and seamless process from start to finish. Highly recommend! knowledgeable staff, and seamless process from start to finish. Highly recommend! More
by YONNYD
Other Employees Tagged: Lance Williams, Doug Gilmer, David Trice
April 27, 2024
The service and attention to the customer was astounding. Financing did an amazing job and this was the quickest buying experience I’ve ever had. Financing did an amazing job and this was the quickest buying experience I’ve ever had. More
by jasonred13
Other Employees Tagged: Darrell Kennedy
April 11, 2024
The employees at Northside Lexus were very professional and helpful. Julio was well informed about the RX 350 and made you feel at ease and comfortable asking questions. I had a great experience and would and helpful. Julio was well informed about the RX 350 and made you feel at ease and comfortable asking questions. I had a great experience and would definitely trade with them again! More
by linkbe
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