Julio Ruiz

Dealer adds something called "protection package" for about $2000 without telling about it and giving the option for the customer to refuse it. Absolutely useless protection designed to increase dealer about $2000 without telling about it and giving the option for the customer to refuse it. Absolutely useless protection designed to increase dealer profit. Be careful. More

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I was interested in a used car advertised at $28,999. After a test drive they offered it to me for $34,000 ! they wanted me to pay for the preparation for sale, and $800 for the title prep, among other After a test drive they offered it to me for $34,000 ! they wanted me to pay for the preparation for sale, and $800 for the title prep, among other xx. Even their sales contract stated title cost of $499. Eventually we got to a reasonable figure and I bought the car in Oct '24. They called a few weeks later to say they had the title and I can pick it up. I asked why THEY had MY title and was told " that's the way we do it". I asked them to mail it to me (it's a 90 minute round trip from my home), and she said that they would. MULTIPLE calls later, I was told it had been mailed on Jan 29. It didn't arrive and I left several voice mails. Called this morning and was told "we have your title here" - no explanation despite questioning. I asked for it to be mailed and the answer was "can you pick it up? It costs $40 if you want us to mail it - do you want to pay over the phone?". UNBELIEVABLE. They charged me $237.00 DOCUMENT DELIVERY FEE, and they need another $40 to mail it! CROOKS. I don't understand why DMV would issue the title to anyone but the owner, especially since no loan - I paid with a cashier's check. I'm calling DMV, and probably my lawyer. More

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Had an excellent experience leasing my new Hyundai Elantra. Julio and Bruno were very helpful through the entire process. I will continue to refer my family and friends to Julio and Global Auto Mall. Elantra. Julio and Bruno were very helpful through the entire process. I will continue to refer my family and friends to Julio and Global Auto Mall. I have also been using the service department where I get great service as well. More

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I had a very pleasant experience . Julio was very attentive and professional. I love my new Hyundai Tucson. This is my fourth vehicle from Global and never disappointed. Julio was very attentive and professional. I love my new Hyundai Tucson. This is my fourth vehicle from Global and never disappointed. More

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Julio is the best. We were in and out in no time. Alway Julio no one else! We were in and out in no time. Alway Julio no one else! More

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Julio helped me getting the car i wanted. Very satisfied! It was a good experience:) Very satisfied! It was a good experience:) More

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I have been very pleased , especially with my salesperson Julio Ruiz, I just leased my 6th vehicle from him! He is just wonderful! I love my 2023 Kia Forte! I feel very Blessed and Thankful . Julio Ruiz, I just leased my 6th vehicle from him! He is just wonderful! I love my 2023 Kia Forte! I feel very Blessed and Thankful . More

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Efficient attention, very friendly. We are satisfied with the purchase of the car. the delivery is fast. Mr. Ruiz was always in contact with us. We are satisfied with the purchase of the car. the delivery is fast. Mr. Ruiz was always in contact with us. More

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Very good service, stock, salesperson and facilities. Julio Ruiz is an awesome salesperson with a lot of patience, very informative and well behaved. Responds customers phone calls with a lot of patience Julio Ruiz is an awesome salesperson with a lot of patience, very informative and well behaved. Responds customers phone calls with a lot of patience. We highly recommend to go with Julio Ruiz if you are planning to buy a vehicle. More

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No pressure. ...patience.....knowledge. Can't say enough about our experience at Global Auto Mall with the purchase of our 2022 Hyundai Tuscon Hybrid. Our sales ...patience.....knowledge. Can't say enough about our experience at Global Auto Mall with the purchase of our 2022 Hyundai Tuscon Hybrid. Our sales representative, Julio Ruiz, made this experience the best we have ever had when buying a new car. Thank you. We will be recommending your dealership, and Julio, to friends who are looking. More

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