
Julio Ramirez
Service Manager
Nissan of Thousand Oaks
3570 Thousand Oaks Boulevard
Thousand Oaks, CA 91362
12 Reviews
Write a Review12 Reviews of Julio Ramirez
April 24, 2025
Amazing service amazing customer service and always leave my car super clean and neat after service. my car super clean and neat after service. More
Other Employees Tagged: Alba Ramirez, Patty Ramirez
April 09, 2025
Very nice and efficient . Finished early! Always a plus. Thanks to all involved. See you soon Finished early! Always a plus. Thanks to all involved. See you soon More
Other Employees Tagged: Alba Ramirez, Fabian Espinoza, Patty Ramirez, Brian Fudenberg
April 08, 2025
I think you should not place such importance on surveys and making me perform literal work to tell you “you did a good job.” and making me perform literal work to tell you “you did a good job.” More
Other Employees Tagged: Alba Ramirez, Fabian Espinoza, Patty Ramirez, Brian Fudenberg
April 08, 2025
Always the best! Great communication with Brian and the mechanics are top notch. No better place for service Great communication with Brian and the mechanics are top notch. No better place for service More
Other Employees Tagged: Alba Ramirez, Fabian Espinoza, Patty Ramirez, Brian Fudenberg
March 07, 2025
The Nissan Dealership located at 3570 Thousand Oaks Blvd. , Thousand Oaks, CA is the best dealership. They are always so efficient, professional, knowledgeable and helpful. They always do the best job on my c , Thousand Oaks, CA is the best dealership. They are always so efficient, professional, knowledgeable and helpful. They always do the best job on my car. More
Other Employees Tagged: Alba Ramirez, Fabian Espinoza, Patty Ramirez, Brian Fudenberg , Jacob Greene- 5 stars
January 29, 2025
I had a truly terrible experience at Nissan of Thousand Oaks that left me in tears. The service advisor, Brian, was beyond unprofessional—demeaning, dishonest, and dismissive. As a young Hispanic woman, I Oaks that left me in tears. The service advisor, Brian, was beyond unprofessional—demeaning, dishonest, and dismissive. As a young Hispanic woman, I do not appreciate being spoken to like I’m unintelligent, yet Brian repeatedly talked down to me and even said, “I don’t know how to explain this any simpler for you to understand.” His tone was condescending and disrespectful. Beyond the blatant lack of customer service, I was also misled about pricing. Brian initially told me that the $410 diagnostic fee would be applied toward the cost of repairs. However, when I was ready to move forward, I realized that was not true—I was being charged for both the diagnostic and the repair, despite what I was told. When I questioned this, Brian refused to clarify and continued speaking to me as if I were incompetent. Additionally, I was told I would receive a call within a few hours about my car. Brian never called. They kept my car overnight without informing me, and I had to follow up multiple times just to get an update. When I returned to the dealership, I asked to speak to someone else because I no longer wanted to deal with Brian. While discussing my concerns with another service advisor, Brian interjected himself into the conversation and, once again, took on an arrogant and dismissive tone. At this point, I was so frustrated and overwhelmed that I started crying. Thankfully, Julio, one of the managers, stepped in and took the time to actually explain what was happening with my car. He confirmed that the suggested $2,400+ repair wouldn’t even guarantee fixing the problem—something Brian conveniently failed to mention in an attempt to pressure me into a sale. Julio ultimately waived the diagnostic fee, which I appreciated, but it doesn’t erase the horrible treatment I received. I will never return to this dealership and strongly advise others—especially women and minorities—to be cautious when dealing with Brian. The dishonesty, lack of communication, and outright disrespect I experienced were unacceptable. Nissan of Thousand Oaks seriously needs to address this issue before more customers are mistreated. More
Other Employees Tagged: Brian Fudenberg
December 24, 2024
Always a great experience here! Service department is always going above and beyond to ensure Im receiving quality service ! Service department is always going above and beyond to ensure Im receiving quality service ! More
Other Employees Tagged: Alba Ramirez, Fabian Espinoza, Patty Ramirez, Brian Fudenberg
December 17, 2024
Always a great time coming in to get a new car. Never have any problems. Very knowledgeable Never have any problems. Very knowledgeable More
Other Employees Tagged: Carlos Mancilla, Alba Ramirez, Patty Ramirez , Edwin Alas
November 18, 2024
Always have a great experience with Nissan of Thousand Oaks. Their sales and service staff is the best. Always courteous and friendly. They are also very informative and knowledgeable. Oaks. Their sales and service staff is the best. Always courteous and friendly. They are also very informative and knowledgeable. More
Other Employees Tagged: Alba Ramirez, Fabian Espinoza, Patty Ramirez, Brian Fudenberg
November 15, 2024
Really good customer service and super helpful. Love the smiles and made me feel very welcome. Patty was a very helpful lady, and helped me right away. Love the smiles and made me feel very welcome. Patty was a very helpful lady, and helped me right away. More
Other Employees Tagged: Alba Ramirez, Fabian Espinoza, Patty Ramirez, Brian Fudenberg