Julio Cruz

Julio and everyone at carvision were cool asf. I HIGHLY recommend stopping in and selling your car there. I can’t say enough nice things about Julio and cris. Professional and pleasant. Thank you I HIGHLY recommend stopping in and selling your car there. I can’t say enough nice things about Julio and cris. Professional and pleasant. Thank you all! More

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I had a phenomenal experience with Julio . This was my first purchase of a BMW , every step was flawless . The fact that my sales rep has the same vehicle made everything so much easier. Julio This was my first purchase of a BMW , every step was flawless . The fact that my sales rep has the same vehicle made everything so much easier. Julio was phenomenal to work with and did a great job More

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My wife and I conducted exhaustive online research in search of the “right” used vehicle. After looking extensively into probably 200 cars, we settled on a 2015 Lexus RX 350 at Car Vision of Hazle Towns search of the “right” used vehicle. After looking extensively into probably 200 cars, we settled on a 2015 Lexus RX 350 at Car Vision of Hazle Township. The one concern we had going in was why the price was this low ($18:999). The 2015 RX 350 receives constant praise and applause from many reliable sources for its stellar driver reviews and low maintenance issues. So, we decided to check it out by scheduling a test drive. When we arrived at Car Vision that Saturday morning (.6/08/2024), the question we asked of our sales rep was, “Why is this car priced this low?” Based on our research of this year and model, the stated price seemed lower than expected. According to CarGurus, this car was priced at $1,251 below fair market value. We were told that Car Vision’s policy is to factor in discounts to enable a no-haggle pricing. The second question we asked was, “What’s wrong with the car, then?” The answer we received was that “There’s nothing wrong with it. I’ll go get the CarFax report.” He retrieved the report. Indeed, the report covered nine years of flawless maintenance and repairs and successful annual inspections. The car had relatively low miles for nine years old, at 70,798. Then we started our detailed walk-through of the car. After being satisfied that the car presented no obvious or visible issues, we spent forty-five minutes test-driving it in a range of different settings and conditions. It performed as expected — very well. Nothing raised any flags or concerns. We were sold. We picked up the car a week later. On June 21, we had the car given a thorough diagnostic review by a Selinsgrove dealership, convinced they would find nothing but wanting to do our due diligence to make sure. This is where the phrase “caveat emptor” — “let the buyer beware” — applies. Turns out, the car had a damaged right-side drive axle, a $1,500 repair. It also had a bent right-rear wheel, a $1,300 repair. The hood struts were faulty as well. Total after-sale repairs of $3,233. The first two of these three are critical safety issues that should have been found in a PA state inspection. Why they weren’t, we do not know. At any rate, a thorough pre-sale diagnostics and overall review performed by Car Vision would have detected these two issues. These costly repairs should have been performed at the dealership and the price adjusted accordingly.. This would have priced the car more in line with market and eliminated the belief that the dealership knew about these issues but made no effort to fix them, in deference to a quick sell. I can say that our sales rep, Julio Cruz, was very cordial and respectful. He was not pushy or unresponsive. In a word, Julio was a pleasure, the highlight of the purchase. We have no reason to suspect these critical safety flaws and needed repairs were known by Julio. Maybe they were, but we don’t have reason to suspect that. Had we known of them, we would not have purchased this 2015 Lexus RX 350. While we do not recommend the dealership, if you do visit Car Vision of Hazle Township, ask for Julio Cruz. One further, minor note: their finance person has no sense of humor. He is as stoic as they come. I spent a career in accounting, and I know the demeanor 😀. More

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This is our 2nd time going to car vision and our 2nd time with Mr. Cruz great service and great staff. I highly recommend checking them out. with Mr. Cruz great service and great staff. I highly recommend checking them out. More

by dray119 Verified Customer Verified Customer

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julio was great! Incredibly helpful very professional and he was not pushy at all! Just wanted me to love my car! He answered every question we had too! I am very h Incredibly helpful very professional and he was not pushy at all! Just wanted me to love my car! He answered every question we had too! I am very happy with my new car and with the wonderful service he provided! I know myself and my family will be back and will ask for him by name! Thank you! More

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Go see Julio! Amazing experience. No pressure. Knowledgeable. A pleasure to work with. We loved it Amazing experience. No pressure. Knowledgeable. A pleasure to work with. We loved it More

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julio made the process of buying a vehicle and selling my previous vehicle much easier than i expected with no money out of pocket. thanks for your help. previous vehicle much easier than i expected with no money out of pocket. thanks for your help. More

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Everyone was friendly but I felt pressured a to buy a car the day I was there. I was also told they would get me a better interest rate then what I was offered and it ended up being a higher interest rate th the day I was there. I was also told they would get me a better interest rate then what I was offered and it ended up being a higher interest rate that they didn’t tell me about. More

by shelbysumner12 Verified Customer Verified Customer

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julio was very helpful although i did not purchase a vehicle just yet , he was laid back and took his time to go over the features of the vehicle i was interested in, he was not pushy like other salesma vehicle just yet , he was laid back and took his time to go over the features of the vehicle i was interested in, he was not pushy like other salesman trying to force you into buy something you don't want. He is understanding and tried his best to find a vehicle in his inventory that fulfilled what i was looking for. I appreciate his time and efforts. I hope to be back soon More

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Buen trabajo de Julo ayudándonos a conseguir un vehículo, proceso rápido y sencillo. Recomendaría a Julio que te ayude si estás buscando un vehículo nuevo. proceso rápido y sencillo. Recomendaría a Julio que te ayude si estás buscando un vehículo nuevo. More

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