Julija Zukova
Julija Zukova at Ferrari Silicon Valley
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Julija Zukova

Sales Executive

Ferrari Silicon Valley

2750 El Camino Real
Redwood City, CA 94061

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Julija Zukova

October 04, 2024

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Employee Rating

Sarah is awesome and the service team have always carried out exemplary work. Even if you buy your Ferrari elsewhere, you won't go wrong getting it serviced and fixed here. The experience of buying a car w More

by Charlie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 14, 2024

Ferrari Silicon Valley responded

Thank you for sharing your detailed feedback. We're thrilled to hear that Sarah and our service team have consistently provided you with exemplary service. However, we sincerely apologize for the issues you encountered during your car purchase experience. The lack of communication, the condition of the car, and the errors with the paperwork are unacceptable, and we completely understand your frustration. This is not the standard we strive for, and we will take your feedback seriously to ensure improvements are made. We value your business and hope to restore your confidence in us. Please don’t hesitate to reach out if there's anything further we can do to address your concerns.

September 20, 2024

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Sarah is incredibly helpful, very polite and knowledgeable. All service and sales employees are great. More

by jarcbr01
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Recommend Dealer
Yes
Sep 24, 2024

Ferrari Silicon Valley responded

Thank you for your kind review! We're thrilled to hear that Sarah and the entire team at Ferrari Silicon Valley provided you with excellent service. We truly appreciate you choosing us and are grateful to have you as part of our Ferrari family. We look forward to serving you again in the future! Forza Ferrari!

August 25, 2024

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Walking into this, I expected the usual run-of-the-mill car buying experience, but what I got was something extraordinary. From the first moment I connected with Julia, it was clear I was in good hands. Sh More

by dimitry1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sarah Brittis , Frank

Aug 28, 2024

Ferrari Silicon Valley responded

Thank you for sharing such an extraordinary experience with us at Ferrari Silicon Valley. We’re delighted to hear that your journey with Julia, Keith, and Frank was nothing short of exceptional. From start to finish, it’s clear that our team delivered a personalized, professional, and memorable experience that went beyond the usual car-buying process. Julia’s mastery in handling every detail, right down to closing the deal through text messages, exemplifies the efficiency and professionalism we strive for. We’re pleased to know that Keith’s easygoing nature made your time here enjoyable and seamless, while Frank’s warmth and humor turned a potentially long wait into an entertaining and comfortable visit. We’re also glad that our hospitality—from the double espressos to the surprise biscotti—added to your satisfaction, making your time with us even more special. And although you were here for a BMW, we’re thrilled that our collection of Ferraris left a lasting impression, sparking dreams of a future visit. Driving your new BMW 300 miles nonstop to Los Angeles sounds like the perfect way to enjoy your new purchase, and we’re honored to have been a part of that memorable experience. We can’t wait to roll out the red carpet for you when you return for one of our Italian masterpieces. Until then, enjoy every mile in your BMW, and thank you for being part of the Ferrari Silicon Valley family.

July 26, 2024

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Overall pretty good. Hope we can have the pick up and deliver in the future. More

by Hercy
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Recommend Dealer
Yes

Other Employees Tagged: Sarah

Aug 28, 2024

Ferrari Silicon Valley responded

Thank you, Hercy, for your feedback! We're glad to hear that your overall experience was pretty good. We appreciate your suggestion about offering pick-up and delivery services in the future. We're always looking for ways to enhance our service, and your input is valuable in helping us improve. If you have any other suggestions or needs, please don't hesitate to reach out. We look forward to serving you again soon!

June 07, 2024

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The team at Ferrari of Silicon Valley always makes you feel appreciated and part of an extended community of enthusiasts. More

by jeffrey.scheaffer
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Recommend Dealer
Yes

Other Employees Tagged: Henry Rojas , Kris Narez

February 12, 2024

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As a car enthusiast who has experienced various brands over the years, my journey with Ferrari Silicon Valley stands unparalleled. From the moment I stepped into the dealership, I was enveloped in a world More

by JH
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Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Geraldine Ashizawa , Kris Narez, Sarah Brittis

February 12, 2024

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Ferrari Silicon Valley has been my neighborhood dealership where I am always welcome. This dealership offers tremendous vehicle knowledge, new car introduction, used car collection and most of all More

by guy.chan
Recommend Dealer
Yes

February 02, 2024

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I have bought more than one car from Ferrari Silicon Valley and the experience has been superb every time. Everyone I've dealt in both the Sales and Service department has been exceptional, with a real More

by PHIL JONES
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Recommend Dealer
Yes

Other Employees Tagged: Chris Blank , Kris Narez, Sarah Brittis, Marco

January 31, 2024

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Very nice experience working with this dealership. Julija did a great job communicating and following-up with me. More

by KY_LEE_1987
Recommend Dealer
Yes

January 29, 2024

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Julija was the best sales I have ever had over years of purchasing vehicles. She was very meticulous and detail oriented. I had some sales before that will only do things when I asked, Julija was the opp More

by LCMCGTR
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kris Narez

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