Julie Mei

Service for maintenance was easy to schedule, done as discussed, estimated charge was accurate for work done and completed before the end of the work day for pickup. When I arrived to pick up the car discussed, estimated charge was accurate for work done and completed before the end of the work day for pickup. When I arrived to pick up the car the service check out person did not review the service done, did not tell me the charge before expecting payment nor review brakes, tires and expected longevity for future replacement of car items. After I inquired about these things the review was done. As the car owner I expect this review of my cars overall wear and tear and future service plans. The car was returned to me in clean condition which I appreciate and value as good service. More

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Great mechanic, Jack did a thorough job. Service dept does great work very friendly, pick up was a brezze Service dept does great work very friendly, pick up was a brezze More

by PETERSALEGNA Verified Customer Verified Customer

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Booking timing and a loaner car all great. Easy in and out to get car in for service fast. Easy in and out to get car in for service fast. More

by GSL3 Verified Customer Verified Customer

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Julie explained my car's needs thoroughly, arranged a loaner, and kept in contact during the day. It was a pleasant experience. I would certainly consider buying another Volvo from Secor. loaner, and kept in contact during the day. It was a pleasant experience. I would certainly consider buying another Volvo from Secor. More

by CLARKPHIPPEN Verified Customer Verified Customer

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Smooth service appointment from start to finish. Loaner vehicle was absolutely perfect. Communication was great Loaner vehicle was absolutely perfect. Communication was great More

by ATTYSJG Verified Customer Verified Customer

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Had my Volvo XC60 towed to Secor. I was told they probably couldn’t get to it for two to three days. Turns out they got to it that day and I had the car back late that afternoon. I I was told they probably couldn’t get to it for two to three days. Turns out they got to it that day and I had the car back late that afternoon. I appreciate them fixing my Volvo ahead of schedule. Zach and Julie did a great job communicating. Great service! More

by PSCOTT Verified Customer Verified Customer

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Excellent customer service . My isssue was resolved on the first visit with no hassle. Highly recommend My isssue was resolved on the first visit with no hassle. Highly recommend More

by kimburrows00 Verified Customer Verified Customer

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Always courteous and helpful. They always give me a loaner Volvo for the duration of the service and my wife enjoys the opportunity to try-out her next potential car purchase. They always give me a loaner Volvo for the duration of the service and my wife enjoys the opportunity to try-out her next potential car purchase. More

by buckjunior Verified Customer Verified Customer

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The entire staff is wonderful! Grateful for Julie, Keith, Eric, and Chris in Parts who always go above and beyond!!! Grateful for Julie, Keith, Eric, and Chris in Parts who always go above and beyond!!! More

by LEA.BREITENBACH Verified Customer Verified Customer

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Julie, Keith and everyone else on this team was very professional and courteous. They go above and beyond to make your experience as pleasant as possible. professional and courteous. They go above and beyond to make your experience as pleasant as possible. More

by raortega60 Verified Customer Verified Customer

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