Julian Estrada

Best experience ever totally recommend to someone. They make me feel home and some snacks They make me feel home and some snacks More

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Sales person was welcoming, knowledgable, efficient and made the process painless. The finance team was equally good. made the process painless. The finance team was equally good. More

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Amazing people willing to try as hard as they can to get you in the vehicle you want. you in the vehicle you want. More

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Hi my name is Steve Camargo. I have written a review last month on the purchase of my daughter's 2021 Nissan Versa. We let the salesman and sales manager know that the passenger I have written a review last month on the purchase of my daughter's 2021 Nissan Versa. We let the salesman and sales manager know that the passenger door lock was not operating before we purchased the vehicle. They said for us to bring the vehicle back to get it repaired or replaced since it was covered under the 60 day coverage. After we purchased the vehicle my daughter bought new floor mats because the vehicle did not come with floor mats. My daughter found a Burger King bag under the passenger seat along with a piece of a Chevrolet vehicle sticker price tag. The assistant General manager Rigoberto Heredia wrote back to me and said that they will make things right when my daughter brings back her vehicle for repairs on the passenger door lock. The service person Hannah called my daughter to tell her to bring her vehicle for the repair. My daughter took her vehicle to the clovis nissan service center and they did a diagnostic on the vehicle to make sure that was the problem and then my daughter was told to bring it back because they have to get authorization from nissan for the door lock repair. I made the appointment with the service person Hannah for February 4th at 10:20am at the clovis nissan service center. I personally took my daughter's vehicle to the service center at 10am and the gentleman who came out to greet me asked if I had an appointment. I said yes and he asked for my key fob and instructed me to walk inside while he gets the vehicle information. He walks back in to tell me that there is no appointment set up for me and asked me what my daughter's name is. I told him that I spoke to Hannah and made the appointment myself. He said that Hannah was off that day. He then said that he will take a look to see if the part was in and then he asked me if I have given him my key fob. I said yes when I got out of the vehicle and he asked me for the key fob. He then went to go check to see if the part was in which it was and that the authorization was good. I sat there in the waiting area, walked around the lot looking at cars, talked to the sales person and sales manager and walked around to the parts center to order the cross bars for my wife's 2023 nissan rogue. At 2:15pm or 2:20pm the service person came to me to let me know that the vehicle is ready and that he has to finish the paperwork and will come back to me. 3:20pm the service person came out to the waiting area to say "where were you". I was looking for you. I told him that I was walking around in the building. He then told me that the remote start on the vehicle did not work because the vehicle did not come with it. I then said that Hannah spoke to my daughter and said the remote start is probably not working because of the safety issues with the lock. The key fob does come with a remote start on it. By time I signed the repair document it was almost 3:30pm. I was not happy that I had to wait a long time. It was so long that even one of the sales person said to me that I have been there longer that he has that day. I went by with the assistant General manager had to say about making things right on the next time we bring in the vehicle None of that happened that day. If you look at your cameras I was there 5 1/2 hours waiting on the vehicle to be repaired. We have purchased two vehicles together from Clovis Nissan with excellent service from Julian, who they say is no longer with clovis nissan. We are sad to hear that Julian is no longer there. He knows how customer service is all about and not just a sale. My confidence with clovis nissan has gone down. As a Gulf War disabled veteran of the Marine Corps attention to detail is very important and should not ever be overlooked. Thank you. More

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There are other nissan dealers but this one treats you like FAMILY and there great like FAMILY and there great More

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Super friendly and respectful, smooth transaction and fast answers to my questions. All around great experience. fast answers to my questions. All around great experience. More

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So I saw this 2015 Camaro on Cars. com and asked if the car was available the salesman got right back to me and said yes it was available. I checked the Carfax on it and saw the car was com and asked if the car was available the salesman got right back to me and said yes it was available. I checked the Carfax on it and saw the car was well-maintained. So then I thought well I’ll try to get this car, but I was worried about financing and I told the salesman that, he said don’t worry about it. We work with a lot of bank and we can get you financed. I go OK well I live in Bakersfield so I don’t wanna drive all the way to Clovis just to find out that you can’t get finance goes no problem Mr. Hernandez will get you preapproved , so this went on a week I’m trying to get me preapproved and every time I talked to the guy I got a different salesman every time I talk to salesman the price sent me a screenshot of the breakdown of what I was being charged and they had an additional $3000 For windshield conditioner and interior protection and I told the salesman I didn’t ask for that and he says well it was put on the car before we put it on the lot for sale. I don’t care. I didn’t ask for that. Take it off then he try to say he took it off the price more And now they’re saying I have to pay 72 months so long story short after a week of calling him and texting him we couldn’t make a deal. I found out they ran my credit score 14 times which brought my credit score down so now I’m gonna have to wait until some of that falls off my Credit report so I can try to purchase a vehicle because Nissan of Clovis was greedy I’ll never do business with them again More

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I purchased a used car in October if this year. I purchased an older car with a lot of miles on it. When I was n the process of purchasing, I told salesman what I could afford, and they wanted me t I purchased an older car with a lot of miles on it. When I was n the process of purchasing, I told salesman what I could afford, and they wanted me to pay a little more for the payment. I didn’t want to, but was told that they would thro in an extended warranty for 3 years. Well, since I purchased my vehicle, I’ve had it in twice. Lithia covered for the first repair. But, last week, I took car in to have some issues checked out. They told me that all the repairs it needed weren’t covered under my warranty. Come to find out, I DO NOT have an extended warranty, I have a powertrain warranty. So, of course the repairs weren’t covered. They did repair ac drain plug at no charge, but the rest of the repairs totaling about a $1000. I feel like they baited and switched me! I’m really disappointed in Lithia Nissan of Clovis. I don’t recommend them. I feel they are dishonest! More

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