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Julia Baylen
Julia Baylen at Sunrise Chevrolet

Julia Baylen

Service Advisor

Sunrise Chevrolet

414 E North Ave
Glendale Heights, IL 60139

4.7
76 Reviews
4.7

76 Reviews

Write a Review

76 Reviews of Julia Baylen

November 15, 2024

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Employee Rating

Excellent service. Helpful people. Service department was great. Extended warranty well worth it. Would recommend sunrise More

by PANAS611
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Recommend Dealer
Yes
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Nov 15, 2024

Sunrise Chevrolet responded

Thank you for recommending Sunrise Chevrolet! We're delighted to hear that our service department and team were able to assist you effectively. Enjoy the peace of mind with your extended warranty, and we look forward to serving you again in the future!

November 13, 2024

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Always efficient Personable Professional Courtesy clean waiting room Always explain what and why was done More

by CHERYL.AMBROSE
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Workmanship
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Recommend Dealer
Yes
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Nov 13, 2024

Sunrise Chevrolet responded

Thank you for highlighting the efficiency and professionalism of our team at Sunrise Chevrolet! We're glad to hear that you appreciated the clean waiting room and clear explanations. We look forward to serving you again in the future!

November 12, 2024

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Waiting for 2hrs for oil change. Made appt 2weeks prior. Returned vehicle with dirty seats. More

by JIM.STUTZMAN
Service Time
Recommend Dealer
No
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Nov 15, 2024

Sunrise Chevrolet responded

Jim, we're sorry for the unexcepted wait for your oil change. We strive to provide timely service and it's clear we missed the mark. We are continuously working on improving waiting times and your feedback is valuable as it helps us improve. If there's anything you would like to discuss further, please feel free to reach out directly.

November 10, 2024

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What an awesome dealership ! Everyone has a goal ! That goal is that you are “ Completely Satisfied “ ! And I gotta tell ya they mean it ! Don’t just take my word go and see for More

by Ann & Tim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hrubec, Richie Drzewicki, Eric Claeson, Matthew Dickerson, Carmen Sciortino, Dan Wurzer, Daniel Schomer

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Nov 12, 2024

Sunrise Chevrolet responded

Ann & Tim, thank you for the enthusiastic review! We're delighted to hear that our team at Sunrise Chevrolet made sure you were completely satisfied. We appreciate your recommendation and hope to see you again soon!

November 10, 2024

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Much better experience than last time. Jeff, service mgr, was very good 15 words end More

by L
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Finch

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Nov 12, 2024

Sunrise Chevrolet responded

We're glad our service center team at Sunrise Chevrolet could turn your experience around this time. Thanks for sharing and we hope to see you back for any future needs!

October 17, 2024

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Employee Rating

Listened to my needs and helped figure presets out for comfort in suburban. Tech took care of mouse house in engine - thank you! Suburban all cared for! More

by MEYER51
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jones

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Oct 18, 2024

Sunrise Chevrolet responded

We're delighted to hear that our team at Sunrise Chevrolet was able to address your needs and ensure your Suburban is in top shape. Thank you for sharing this positive experience!

October 02, 2024

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I had a 720 appointment time For oil and tire rotation and my truck wasn't ready until 1230. It would've been nice for someone to let me know that it's gonna take a half a day to do a tire rotation and oi More

by ikiser2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 03, 2024

Sunrise Chevrolet responded

I apologize for the long wait during your recent visit. We strive to provide timely service, and it's disappointing to hear we fell short in that and communicating delays. Please feel free to reach out if you'd like to discuss this further or have any other concerns.

September 25, 2024

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no no no no I do not like doing this I do not like to type More

by WESLEYZYCHAL
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Recommend Dealer
Yes
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Sep 27, 2024

Sunrise Chevrolet responded

We appreciate you taking the time to leave us a review. Thanks for choosing Sunrise Chevrolet!

September 17, 2024

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Excellent. Professional. Detail oriented. Communication. Pride. Customer service. Prompt. Thorough. Articulate. Friendly. Accommodating. Superior. Insightful. More

by BILLDEIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2024

Sunrise Chevrolet responded

Thank you for the glowing review! We're delighted to hear that our team at Sunrise Chevrolet met your expectations in so many areas. We appreciate your support and look forward to serving you again!

September 15, 2024

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Employee Rating

Julia was really friendly and the service was completed in a timely manner. I would definitely return for future service More

by AWILLIAMSROBERT2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2024

Sunrise Chevrolet responded

We're delighted to hear that Julia provided friendly and efficient service at Sunrise Chevrolet. Thank you for your kind words, and we look forward to seeing you again!

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