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Judy Deems
Judy Deems at DCH Wappingers Falls Toyota

Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
115 Reviews
4.7

115 Reviews

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115 Reviews of Judy Deems

July 15, 2025

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I feel like I didn’t have to wait three hours for them to recalibrate the issue on a brand new car. More

by TEDALDIF1
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Yes
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Jul 16, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 13, 2025

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Great service Judy was great and knowledgeable technician diagnosis and fix was great and fast More

by WISSEMANB
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Yes
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Jul 13, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that Judy and our technician provided great service and got everything diagnosed and fixed quickly. We appreciate your support and look forward to helping you again in the future!

July 11, 2025

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Got zero instructions B4 arrival. Service was longer that I’m used to..should be better after sale. Hard to reach anyone on the phone. I’ll be ready next time. More

by MTSKIS3
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Recommend Dealer
Yes

Other Employees Tagged: Mike Newsham

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Jul 11, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 05, 2025

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There is good service and good communication. Everyone is nice and the work is of good quality. More

by STEPHANMAFFIA
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Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jul 05, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you had a great experience and appreciated the service, communication, and quality of work. We look forward to seeing you again!

July 02, 2025

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Judy Deems has always been helpful, easy to talk to, go over the services needed in detail. More

by EDMALVA
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Recommend Dealer
Yes
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Jul 02, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that Judy Deems has consistently provided helpful, clear, and friendly service. She's a valued part of our team, and we'll be sure to share your feedback with her. We appreciate you being a part of our community!

June 29, 2025

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Quick, clear assess,emt of what needed to be done Service was completed in a reasonable time More

by Vinnie3
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jun 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a quick and clear assessment of your service needs, and that everything was completed in a timely manner. We appreciate your visit and look forward to assisting you again!

June 28, 2025

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Judy was great, they took care of my problem quickly even though they were busy and I think they are honest and trustworthy More

by ryan3000
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Recommend Dealer
Yes
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Jun 29, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're happy to hear that Judy provided great service and that your issue was resolved quickly, even during a busy time. Your trust means a lot to us, and we're grateful for the opportunity to assist you. We're always here when you need us!

June 27, 2025

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Lauren from service was fantastic and responded to our concerns. This is the 5th car from DCH Toyota. I highly recommend! More

by CJB0
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jun 28, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your loyalty and for sharing this great feedback! We're thrilled to hear that Lauren provided fantastic service and addressed your concerns. It's an honor to have earned your trust through five vehicles—thank you for recommending us! We look forward to continuing to serve you in the future.

June 24, 2025

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Everyone was very pleasant and waiting room was super comfortable. Very pleasant experience all around.I will be back! More

by hopewell27
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Recommend Dealer
Yes
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Jun 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear you had a comfortable and pleasant experience with us. We look forward to welcoming you back next time! 😊🚗

June 24, 2025

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Outstanding customer service was provided by Jusy and because of her, I will be back. More

by kirkrasco
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're thrilled to hear that Jusy provided outstanding customer service. We’ll be sure to share your kind words with her. We look forward to welcoming you back in the future!

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