Jude Pallone

My husband and I purchased a 2018 Mazda cx-5 on driveway. com through this dealership. When we received the vehicle, the engine was smoking and leaking oil. We immediately took it to a professional mechanic w com through this dealership. When we received the vehicle, the engine was smoking and leaking oil. We immediately took it to a professional mechanic where they then diagnosed that the vehicle has a blown head gasket and would need a whole new engine. DCH Academy Honda is trying to say that the reason the engine is smoking is due to “residual oil” left from a head gasket cover fix they did back at the end of April. The mechanic told us that it’s obvious DCH academy Honda tried to put a “bandaid” over a much bigger issue. DCH Academy Honda is refusing to give us back our shipping fee after receiving a vehicle that isn’t even safe to drive. We left their team a message and they are ignoring us. BEWARE OF THIS DEALERSHIP. My husband and I have pictures and videos with time stamps from the very day that we received the car proving that we received it this way. We will be contacting Better Business Bureau to file a complaint about this business and if DCH Academy Honda continues to ignore us we will be taking legal action as selling a vehicle in this condition is against EVERY consumer law. Honda should be ashamed of this place. More

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Megan is awesome and she was so helpful! When my lease is up I will be working with her! When my lease is up I will be working with her! More

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Great experience with the staff and managers! Made the process extremely easy. I’m going to send all of my family and friends Made the process extremely easy. I’m going to send all of my family and friends More

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What more can I say! Megan is kind, patient and fair! Easy and fast process! Megan is kind, patient and fair! Easy and fast process! More

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Jude, Mikah and Johan made this process enjoyable and easy. I was provided with quotes that were extremely competitive and fair. Filling out paperwork was streamlined and I was out of the dealership with easy. I was provided with quotes that were extremely competitive and fair. Filling out paperwork was streamlined and I was out of the dealership with my new car in no time. Was a great experience overall! More

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This dealership was amazing, the customer service was on point and they gave me a very good deal. Highly recommended point and they gave me a very good deal. Highly recommended More

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Amber is a wonderful sales representative! Her positive attitude and kind demeanor was so refreshing. I love my new 2024 Accord Hybrid Touring! Thanks DCH and AMBER ROSE! Her positive attitude and kind demeanor was so refreshing. I love my new 2024 Accord Hybrid Touring! Thanks DCH and AMBER ROSE! More

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DCH Academy Honda made it incredibly easy to purchase our new car. The negotiation was no nonsense and they were fantastic with communication and follow up as we went through the process. Christian Montfort new car. The negotiation was no nonsense and they were fantastic with communication and follow up as we went through the process. Christian Montfort was especially helpful and great to work with. By far the best dealer we interacted with. Can’t recommend them highly enough! More

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first time i meet christian montfort. and we hit it off great. again its all about being treated like family. and that how christian treated me the hole time i was there with him and we hit it off great. again its all about being treated like family. and that how christian treated me the hole time i was there with him More

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Johan & Jude Pallone both were very professional and accommodating. We had a great experience and appreciated the good service. accommodating. We had a great experience and appreciated the good service. More

by johnjmcnamara Verified Customer Verified Customer

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